Junior Systems Engineer - IT Support & Deployment

NSW Land Registry Services; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

NSW Land Registry Services in Sydney CBD seeks a Junior Systems Engineer to provide on-site and remote IT support, helping to operate end-user devices, systems, and applications. You will work with users to resolve issues and participate in projects while developing core technical skills.

You will assist with incident responses, hardware/software deployment, and documentation, following processes and quality standards. A supportive team environment and opportunities for growth are offered.

Qualifications

• Tertiary qualification in Information Technology or related discipline.
• Demonstrated interest in IT systems, infrastructure and end-user support.
• Foundational understanding of computer systems and technology environments.
• Ability to follow processes, procedures and quality standards.
• Strong problem-solving and analytical thinking skills.
• Good communication and interpersonal skills.
• Organisational and time-management abilities.
• Collaborative mindset and willingness to learn.

Responsibilities

• Provide on-site and remote IT support to set up user equipment and software.
• Assist in responding to incidents and service requests with timely resolution.
• Support troubleshooting across hardware, software and connectivity issues.
• Assist in configuring and deploying devices and performing upgrades.
• Support system administration tasks including user accounts and device support.
• Contribute to software deployment tasks to ensure consistent delivery.
• Identify recurring issues and participate in continuous improvement.
• Maintain documentation and follow policies and change processes.

Skills

IT support

End user support

Troubleshooting

Communication

Time management

Education

Bachelor's in IT

Tools

Ticketing systems

Job description

NSW Land Registry Services in Sydney CBD seeks a Junior Systems Engineer to provide on-site and remote IT support, helping to operate end-user devices, systems, and applications. You will work with users to resolve issues and participate in projects while developing core technical skills.

You will assist with incident responses, hardware/software deployment, and documentation, following processes and quality standards. A supportive team environment and opportunities for growth are offered.