Junior ERP & CRM Analyst

The Living Company; Sydney; Hybrid; AUD 60,000 - 85,000; Full time

Job summary

The Living Company in Sydney is seeking a Junior Business Analyst – Enterprise Applications to join the team delivering finance, CRM and operational systems across Aveo, Scape and RTL Co. You’ll participate in the full project lifecycle—from eliciting needs to testing, training and post‑go live support.

This role emphasizes hands‑on delivery, with a consulting‑style mindset inside one organisation. You’ll work across systems and contribute to ongoing improvements and reporting while growing your

Qualifications

• Curious and practical, keen to learn and grow in IT/systems roles.
• Clear communication with business users, vendors and technical teams.
• Exposure to corporate IT or systems environments; internships or graduate programs count.
• Experience documenting requirements, user stories and test cases is a plus.
• Familiarity with ERP/CRM platforms or related tools is desirable.

Responsibilities

• Engage with business users to gather requirements and translate them into clear specs and Jira tickets.
• Collaborate with vendors and internal delivery teams to progress work and raise issues early.
• Write and execute test scripts; guide users through UAT and sign-off.
• Prepare training materials and deliver sessions across the business.
• Support go-live and post-implementation troubleshooting across platforms like NetSuite, TechnologyOne, Concur, etc.
• Identify pain points and help simplify or automate processes, including basic reporting and AI tool usage.

Skills

Curiosity & learning

Clear communication

Attention to detail

ERP exposure

Jira & Confluence

Education

Tertiary IT/Information Systems/Business

Tools

Jira

Confluence

Job description

The Living Company in Sydney is seeking a Junior Business Analyst – Enterprise Applications to join the team delivering finance, CRM and operational systems across Aveo, Scape and RTL Co. You’ll participate in the full project lifecycle—from eliciting needs to testing, training and post‑go live support.

This role emphasizes hands‑on delivery, with a consulting‑style mindset inside one organisation. You’ll work across systems and contribute to ongoing improvements and reporting while growing your