Junior Business Analyst – Enterprise Systems, Finance & CRM

Scape Australia

Sydney

On-site

AUD 65,000 - 95,000

Full time

6 days ago

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Job summary

Scape Australia in Sydney is seeking a Junior Business Analyst for Enterprise Applications to support the finance, CRM and operational systems used across Aveo, Scape and RTL Co. You’ll participate in the full project lifecycle—from requirements gathering and system testing to training and post-go-live support—within a single organisation undergoing system consolidation and improvement.

This role offers hands-on delivery, collaboration with vendors and internal teams, and opportunities to

Qualifications

Curiosity and willingness to learn; able to pick up new systems quickly.
Clear communication with business users, vendors and technical teams.
Exposure to a corporate IT or systems environment (internship, graduate, IT support, etc.).
Strong organisation and attention to detail; diligent follow-up.
Enthusiasm for AI and using it to augment thinking.
Nice to have: exposure to ERP/finance/CRM tools (e.g., Jira/Confluence).

Responsibilities

Learn system configurations and identify improvement opportunities.
Lead requirements sessions and translate into user stories and Jira tickets.
Coordinate with vendors and delivery teams to keep work moving and resolve issues.
Write and run test scripts; guide user acceptance testing.
Prepare training materials and deliver sessions across the business.
Support go-live and post-go; troubleshoot across NetSuite, TechnologyOne, Concur, Web Expenses.
Identify recurring pain points and help automate them with simple reports and AI tools.