Junior Client Services Specialist - Global Finance (Hybrid)

Interactive Brokers; Sydney; Hybrid; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus and stock

Health benefits

Annual leave

Work-life balance

Global exposure

Career progression

Hybrid work

Zusammenfassung

Interactive Brokers Australia Pty Limited seeks high-level, motivated client service professionals with strong mathematical and technical aptitude to support an active client base. Ideal candidates will troubleshoot and explain complex topics and identify opportunities for technology-driven improvements.

Experience in financial services and knowledge of stocks, options, futures, FX and fixed income are valued. FINRA licenses or ability to obtain are a plus; multi-language skills are welcome.

Qualifikationen

• Strong verbal and written communication skills for client inquiries via telephone, email or chat.
• Experience in a fast-paced client service environment is preferred.
• Financial services background is advantageous but not required.

Aufgaben

• Resolve routine and complex client service issues with courtesy and sound judgment.
• Handle inquiries about IBKR platforms, account actions, margin, and trading instruments.
• Coordinate with local and international teams to improve client service processes.

Kenntnisse

Verbal and written communication

Client service experience

Financial services experience

Financial instruments knowledge

Exchange operations knowledge

Regulatory licenses (FINRA 7/63)

Multilingual

Ausbildung

Bachelor's degree

Advanced degree preferred

Jobbeschreibung

Interactive Brokers Australia Pty Limited seeks high-level, motivated client service professionals with strong mathematical and technical aptitude to support an active client base. Ideal candidates will troubleshoot and explain complex topics and identify opportunities for technology-driven improvements.

Experience in financial services and knowledge of stocks, options, futures, FX and fixed income are valued. FINRA licenses or ability to obtain are a plus; multi-language skills are welcome.