Junior Business Analyst

Chandler; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

ChandlerCX in Sydney, Australia is seeking a Junior Business Analyst to join our team and support the delivery of enterprise customer communications, software development and digital transformation projects.

You will work alongside experienced BAs, PMs and Developers, gaining hands-on experience across large-scale client engagements and contributing to requirements analysis, documentation and testing across client and internal projects.

Qualifications

• Strong analytical and problem-solving abilities.
• Ability to think critically and identify underlying issues.
• High attention to detail and organisational skills.

Responsibilities

• Gather and document business requirements.
• Develop functional specs, user stories and process docs.
• Participate in stakeholder workshops and project meetings.
• Assist with solution design and validation activities.
• Support testing, defect management and deployment activities.
• Collaborate with Project Managers, Developers, Product teams and Clients.
• Maintain project documentation and delivery artefacts.
• Support successful project and BAU delivery outcomes.

Skills

Analytical thinking

Problem-solving

Attention to detail

Organisational skills

Stakeholder collaboration

Learning mindset

Job description

Launch Your Career in Business Analysis & Technology

Are you analytical, detail-oriented and looking to build a career in technology and project delivery?

ChandlerCX is seeking a Junior Business Analyst to join our growing team and support the delivery of enterprise customer communications, software development and digital transformation projects.

This is an excellent opportunity to work alongside experienced Business Analysts, Project Managers and Developers while gaining hands-on experience across large-scale client engagements.

About ChandlerCX

ChandlerCX combines innovative SaaS technology with consulting expertise to help organisations improve and modernise their customer communications.

Our teams work with leading organisations across financial services, government and enterprise sectors, delivering solutions that support millions of customer communications each year.

About the Role

As a Junior Business Analyst, you will support the analysis, documentation, testing and delivery of business and technology solutions across client and internal projects.

Working closely with stakeholders, development teams and project managers, you'll help ensure requirements are clearly defined, solutions meet business needs and projects are successfully tested, deployed and delivered.

Key Responsibilities

• Gather and document business requirements.
• Develop functional specifications, user stories and process documentation.
• Participate in stakeholder workshops and project meetings.
• Assist with solution design and validation activities.
• Support testing, defect management and deployment activities.
• Collaborate with Project Managers, Developers, Product Teams and Clients.
• Maintain project documentation and delivery artefacts.
• Support successful project and BAU delivery outcomes.

What You'll Bring

• Strong analytical and problem-solving skills.
• Strong critical thinking skills, with the ability to analyse information, identify underlying issues and contribute to practical solutions.
• High attention to detail.
• Strong organisational and time management skills.
• Confidence working with both technical and non-technical stakeholders.
• A proactive attitude and willingness to learn.

Why Join ChandlerCX?

• Work on enterprise-scale projects and technology solutions.
• Exposure to major Australian organisations and brands.
• Learn from experienced Business Analysts and Delivery Leaders.
• Clear career pathway into Business Analysis, Project Management, Development and Consulting.
• Supportive, collaborative and growth-focused culture.

If you're looking for an opportunity to develop your skills, work with great people and build a career in technology and delivery, we'd love to hear from you.