Junior Administration Officer

TLC Aged Care; Wallington; Presencial; AUD 19.000 - 27.000; A tiempo parcial

Descripción de la vacante

TLC Healthcare in Wallington, Geelong, is seeking a friendly, organised Junior Administration Assistant to join our residential aged care home. This part-time role provides essential administrative support and acts as a first point of contact for residents, families, visitors and staff.

You will report to the General Manager and contribute to daily reception duties, file maintenance, data entry and coordination of staff records. A supportive healthcare environment awaits.

Formación

• Previous administration, reception or customer service experience (desirable).
• A qualification in Business Administration or a related field, or willingness to learn.
• Strong written and verbal communication skills.
• Excellent organisation and time management skills.
• Confidence using Microsoft Office applications including Outlook, Word and Excel.
• Professional and friendly approach when dealing with people.
• Ability to manage competing priorities and work independently.
• High attention to detail and commitment to maintaining confidentiality.

Responsabilidades

• Welcome and assist visitors, residents, families and suppliers at reception.
• Provide administrative support to the General Manager and leadership team.
• Manage incoming phone calls, appointments, calendars and correspondence.
• Assist with maintaining files, records and databases.
• Support resident admissions, enquiries and requests.
• Assist with recruitment administration and maintenance of staff records.
• Help coordinate staff training, education sessions and related documentation.
• Prepare reports, audits, surveys and monthly data as required.
• Support quality improvement initiatives and compliance activities.
• Provide exceptional customer service to internal and external stakeholders.

Conocimientos

Administration experience

Customer service

Microsoft Office

Educación

Business Administration qualification

Herramientas

Outlook

Excel

Word

Descripción del empleo

Kick-start your administration career with TLC Healthcare

We are seeking a Junior Administration Assistant

Location: Wallington, Geelong

Job Type: Part-Time | 30 Hours per Fortnight

At TLC Healthcare is committed to delivering innovative and integrated healthcare services that enhance the wellbeing of our communities. We are looking for a friendly, organised and motivated Junior Administration Assistant to join our team and provide essential administrative support within our residential aged care home.

This is an excellent opportunity for someone looking to build a career in administration while gaining valuable experience in a supportive healthcare environment.

About the Role

Reporting to the General Manager, you will play an important role in supporting the day-to-day administration and reception functions of the home. As one of the first points of contact for residents, families, visitors, staff and suppliers, you will help create a welcoming and professional experience for everyone who interacts with the home.

Key Responsibilities

• Welcome and assist visitors, residents, families and suppliers at reception
• Provide administrative support to the General Manager and leadership team
• Manage incoming phone calls, appointments, calendars and correspondence
• Assist with maintaining files, records and databases
• Support resident admissions, enquiries and requests
• Assist with recruitment administration and maintenance of staff records
• Help coordinate staff training, education sessions and related documentation
• Prepare reports, audits, surveys and monthly data as required
• Support quality improvement initiatives and compliance activities
• Provide exceptional customer service to internal and external stakeholders.

About You

We are looking for someone who is eager to learn, enjoys helping others and takes pride in delivering excellent customer service.

To be successful, you will have:

• Previous administration, reception or customer service experience (desirable)
• A qualification in Business Administration or a related field, or willingness to learn
• Strong written and verbal communication skills
• Excellent organisation and time management skills
• Confidence using Microsoft Office applications including Outlook, Word and Excel
• A professional and friendly approach when dealing with people
• Ability to manage competing priorities and work independently
• High attention to detail and commitment to maintaining confidentiality.

Compliance Requirements

• NDIS Worker Screening Check (or willingness to obtain)
• Working with Children Check
• National Criminal History Police check
• Evidence of Australian working rights

Why Join TLC Healthcare?

• Be part of an organisation that genuinely cares for residents, families and employees
• Structured onboarding and ongoing training
• Career development opportunities within a growing healthcare organisation
• Supportive and collaborative team environment
• Work for an organisation guided by the values of Respect, Accountability, Excellence, Collaboration, Integrity and Innovation.

For further information, please contact the Talent Acquisition Team at
***************@tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply.

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.