Junior Healthcare Admin & Reception Assistant (Part-Time)

TLC Aged Care; Wallington; On-site; AUD 19,000 - 27,000; Part time

Job summary

TLC Healthcare in Wallington, Geelong, is seeking a friendly, organised Junior Administration Assistant to join our residential aged care home. This part-time role provides essential administrative support and acts as a first point of contact for residents, families, visitors and staff.

You will report to the General Manager and contribute to daily reception duties, file maintenance, data entry and coordination of staff records. A supportive healthcare environment awaits.

Qualifications

• Previous administration, reception or customer service experience (desirable).
• A qualification in Business Administration or a related field, or willingness to learn.
• Strong written and verbal communication skills.
• Excellent organisation and time management skills.
• Confidence using Microsoft Office applications including Outlook, Word and Excel.
• Professional and friendly approach when dealing with people.
• Ability to manage competing priorities and work independently.
• High attention to detail and commitment to maintaining confidentiality.

Responsibilities

• Welcome and assist visitors, residents, families and suppliers at reception.
• Provide administrative support to the General Manager and leadership team.
• Manage incoming phone calls, appointments, calendars and correspondence.
• Assist with maintaining files, records and databases.
• Support resident admissions, enquiries and requests.
• Assist with recruitment administration and maintenance of staff records.
• Help coordinate staff training, education sessions and related documentation.
• Prepare reports, audits, surveys and monthly data as required.
• Support quality improvement initiatives and compliance activities.
• Provide exceptional customer service to internal and external stakeholders.

Skills

Administration experience

Customer service

Microsoft Office

Education

Business Administration qualification

Tools

Outlook

Excel

Word

Job description

TLC Healthcare in Wallington, Geelong, is seeking a friendly, organised Junior Administration Assistant to join our residential aged care home. This part-time role provides essential administrative support and acts as a first point of contact for residents, families, visitors and staff.

You will report to the General Manager and contribute to daily reception duties, file maintenance, data entry and coordination of staff records. A supportive healthcare environment awaits.