Job Coach (IEA) Shepparton

WISE Employment; Greater Shepparton; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Wellness days

Retail discounts

Devices provided

iPhone and laptop included

Job summary

WISE Employment is seeking compassionate, KPI-driven Job Coaches to empower participants living with disability by connecting them to employment opportunities. The role involves outreach to sites and building relationships with employers.

You will help participants with resumes, interview prep, and ongoing support while working toward measurable KPIs. This position includes opportunities to leverage Not-for-Profit salary packaging and wellness initiatives.

Qualifications

• Be willing to work towards and achieve KPIs.
• Have full Australian working rights.
• Hold a full Australian driver’s license.
• Be willing to obtain a National Police Check.
• Be able to pass a Working with Children Check.
• Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset.
• Be willing to complete a pre-employment assessment.

Responsibilities

• Cold-calling prospective employers
• Developing strong rapport to understand your participants' needs, interests, skills and experience
• Assisting with participants’ resumes, job applications and interview preparation
• Identifying and assessing barriers towards employment and creating solutions to support them at work and ongoing
• Creating job plans with our participants to support clear pathways into sustainable employment
• Increasing our participants' employability through training and other support services
• Sourcing employment opportunities through networking and sales strategies
• Building and maintaining relationships with potential employers and community organisations

Skills

KPI achievement

Empathy

Communication

Outreach

Job description

We are seeking compassionate, empathetic and results-driven KPI motivated individuals who want to help make a difference in the community by empowering others to reach their potential through employment opportunities.

At WISE, ourJob Coaches play an integral part in shaping the employment landscape for people living with disability. If you are passionate about helping the community and are interested in joining WISE

Please note: there is an expectation of working at outreach sites associated with each office.

Perks of Joining WISE:

• Competitive salary starting at $74,938 with Not-for-Profit Salary Packaging (tax savings)
• Four Wellness Days (1 every quarter), and opportunity to purchase additional annual leave
• Various health and lifestyle initiatives and benefits
• Access to discounts from leading retailers through Flare
• iPhone and laptop included

To be considered, you must:

• Be willing to work towards and achieve KPIs
• Have full Australian working rights
• Hold a full Australian driver’s license
• Be willing to obtain a National Police Check
• Be able to pass a Working with Children Check
• Demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
• Be willing to complete a pre-employment assessment

A day in a Job Coach role involves…

• Cold-calling prospective employers
• Developing strong rapport to understand your participants' needs, interests, skills and experience
• Assisting with participants’ resumes, job applications and interview preparation
• Identifying and assessing barriers towards employment and creating solutions to support them at work and ongoing
• Creating job plans with our participants to support clear pathways into sustainable employment
• Increasing our participants' employability through training and other support services
• Sourcing employment opportunities through networking and sales strategies
• Building and maintaining relationships with potential employers and community organisations

About WISE:

At WISE, our work focusses on reducing disadvantage and overcoming challenges so more people can earn, learn, and live well.

As Australia’s largest not-for-profit employment services provider, we deliver government-funded programs including Inclusive Employment Australia and Workforce Australia, offering free, tailored support to eligible job seekers and employers.

Our commitment extends beyond finding work — we provide training and upskilling, social and community connections, coaching and counselling, and create supported employment opportunities for people living with disability through our three social enterprises.

For more than 30 years, WISE has helped individuals shape their own futures — creating lasting, positive change for themselves and their communities.

Visit our website here to learn more about WISE.

We are Inclusive!

WISE is recognised by the Diversity Council Australia as an “Inclusive Employer 2024/2025”. We actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and/or Torres Strait Islander candidates.

#WorkatWISE #InclusiveEmploymentAustralia

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