Jewellery Design & Client Experience Consultant

Maleny Jewellers; Maleny; On-site; AUD 45,000 - 60,000; Full time

Job summary

Maleny Jewellers is seeking a Customer Service & Jewellery Design Consultant to join our family-owned showroom and workshop in Queensland. This role goes beyond traditional retail, working one-on-one with clients through engagements, weddings, custom designs, remodelling and treasured pieces.

You will help clients choose and create beautiful jewellery, handle repairs and aftercare, liaise with our jewellers, and contribute to the warm, personalised experience Maleny Jewellers is known for.

Qualifications

• Hospitality or retail experience preferred.
• Excellent communication and interpersonal skills.
• Jewellery knowledge is helpful but not essential.

Responsibilities

• Help clients choose and create beautiful jewellery.
• Repairs and aftercare.
• Liaise with our jewellers.
• Create the warm, personalised experience Maleny Jewellers is known for.

Skills

Warm personality

Customer service

People skills

Organised

Attention to detail

Job description

Maleny Jewellers is seeking a Customer Service & Jewellery Design Consultant to join our family-owned showroom and workshop in Queensland. This role goes beyond traditional retail, working one-on-one with clients through engagements, weddings, custom designs, remodelling and treasured pieces.

You will help clients choose and create beautiful jewellery, handle repairs and aftercare, liaise with our jewellers, and contribute to the warm, personalised experience Maleny Jewellers is known for.