Iteration Manager/ Delivery Manager

FinXL Professional Services Pty; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

AI-enabled knowledge management

Long-term stability

Job summary

FinXL IT Profesional Services is seeking an experienced Iteration Manager / Agile Delivery Manager to join our Enterprise Knowledge Management project in a major general insurance client. You will act as the Delivery Manager / 2IC to the Program Director, driving end-to-end delivery of a modern AI-enabled SaaS knowledge platform transition from legacy systems.

You will lead delivery governance, facilitate agile ceremonies, and manage complex dependencies across internal tech groups, SaaS

Qualifications

• Proven experience as Iteration Manager, Scrum Master, or Agile Delivery Manager on enterprise transformations.
• Experience coordinating platform implementations or migrations involving SaaS vendors.
• Ability to act as 2IC to project leadership in complex programs.
• Strong governance, metrics, and cross-functional coordination across IT and business stakeholders.
• Experience in insurance industry would be advantageous.

Responsibilities

• Serve as primary 2IC for project delivery and ensure aligned execution across streams.
• Establish and lead agile ceremonies and ceremonies across teams.
• Coordinate delivery with internal tech groups, SaaS partners and business stakeholders.
• Implement delivery governance, manage risks, blockers, and cross-stream dependencies.
• Engage stakeholders across diverse business trading divisions and customer-facing teams.

Skills

Iteration delivery mgmt

2IC capability

Agile governance

Stakeholder alignment

Job description

About FinXL IT Profesional Services

FinXL IT Professional Services is a premium Australian IT services and consulting firm. We partner with Australia's leading enterprise and financial services organisations to deliver complex, high-impact technology transformation programs. When you join FinXL, you gain access to an established national practice network, strong project pipelines, and dedicated career support.

About the Role

FinXL are seeking an experienced Iteration Manager /Agile Delivery Manager to join our practice, and support our team on a high-profile Enterprise Knowledge Management Re-Platform Project within a major general insurance organisation.

In this critical delivery position, you will act as the Delivery Manager / 2IC to the Program Director. You will drive the end-to-end execution of a contemporary, AI-enabled Knowledge Management SaaS platform-transitioning from legacy environments across design, build, business migration, archive, and decommissioning phases.

You will lead delivery governance, facilitate agile ceremonies, and manage complex cross-functional dependencies across internal technology groups, strategic SaaS vendors, and multi-divisional business stakeholders across retail, intermediated, and regional businesses.

Key Responsibilities

• Project 2IC & Delivery Leadership: Serve as the primary 2IC for project delivery, ensuring aligned, predictable execution across all project streams.

• Agile Facilitation: Establish and lead key agile ceremonies, including daily stand‑ups, iteration planning, sprint reviews, backlog refinement, and retrospectives.

• SaaS & Vendor Coordination: Drive delivery alignment between internal technology teams, enterprise business groups, and external strategic SaaS partners within the broader Contact Centre Transformation ecosystem.

• Governance & Dependency Management: Implement robust delivery governance, manage risks, resolve blockers, and track cross-stream dependencies across Phase 1A (MVP Design/Build) and Phase 1B (Rollout/Migration/Decommissioning).

• Stakeholder Engagement: Coordinate delivery activities and build strong collaborative relationships across diverse business trading divisions and customer-facing teams.

Key Requirements

• Proven Iteration / Delivery Management: Strong track record as an Iteration Manager, Scrum Master, or Agile Delivery Manager on large-scale enterprise transformation projects, ideally in the general insurance industry.

• Platform & SaaS Delivery Experience: Experience coordinating enterprise platform implementations, migrations, or re-platforming projects involving third-party SaaS vendors.

• 2IC Capability: Highly organised, proactive "operator" with the leadership maturity to step up as 2IC to project leadership.

• Agile Governance Expertise: Deep expertise in agile methodologies, delivery metrics, workshop facilitation, and cross-functional team coordination.

• Complex Stakeholder Alignment: Outstanding communication and relationship-building skills, with demonstrated success managing multi-divisional business and IT stakeholders.

What's On Offer?

• Long-term Stability: Step directly into a 2IC role within our dedicated, high-performing FinXL team, and support our general insurance clients on major re-platforming projects; with opportunities to work in other programs of work.

• Hybrid working arrangement to get your best work done! (2-3 days in the office and 2-3 days WFH)

• High-Impact AI Transformation: Drive a core enterprise re-platforming project leveraging cutting-edge, AI-enabled technology.

Job number (S4)