IT Systems Analyst – Managed Services (MSP)

Anti Chaos Solutions; Canberra; On-site; AUD 80,000 - 100,000; Full time

Job summary

Anti-Chaos Solutions Pty Ltd, a Canberra-based security-focused MSP, seeks a mid-level IT Systems Analyst. The role covers projects, development and support across multi-client environments, with on-site work in Fyshwick (ACT 2609).

You’ll advance AD/Entra migrations, device enrolments via Intune and ABM, and work with a range of security and management tools. You will contribute to Dynamics 365 CRM implementations, Python/SQL tasks, and internal integrations while supporting WordPress and UAT

Qualifications

• IT-related bachelor’s degree required.
• “Two+ years of multi-client MSP experience.”
• Experience with Autotask, IT Glue and Datto RMM.
• Delivered Entra and Intune projects.
• Production experience with endpoint security; ThreatLocker preferred.
• Experience with Dynamics 365 CRM.
• Proficiency in Python and SQL.
• iOS development with Swift/SwiftUI/Xcode essential.
• Strong analysis, documentation and client communication skills.
• ABM and iPadOS experience in education environments.
• Microsoft Graph, MSAL and Azure registrations.
• Git usage.
• Datto EDR and related tools.
• Power BI experience.
• UAT and WordPress experience.
• Ability to obtain ACT WWVP registration.

Responsibilities

• Undertake business and systems analysis; prepare requirements, specs, project plans and estimates.
• Deliver Entra-to-Ent ra migrations and Group Policy remediation.
• Manage Windows and iPadOS enrolments via Intune and ABM, including education scenarios.
• Work with ThreatLocker, Datto EDR, RocketCyber and Graphus security tools.
• Work with Dynamics 365 CRM.
• Support DevOps UAT, WordPress, Python and SQL work.
• Develop internal Microsoft Graph, MSAL and Azure integrations using Git.
• Undertake Apple app development including iOS development with Swift, SwiftUI and Xcode.
• Resolve complex helpdesk escalations.
• Maintain IT Glue and Autotask documentation and provide user training.

Skills

Python

SQL

Client communication

Documentation

UAT

Power BI

Swift

SwiftUI

Xcode

Git

Education

Bachelor's degree in IT

Tools

Autotask

IT Glue

Datto RMM

Entra

Intune

Dynamics 365 CRM

Graph API / Graphus

ThreatLocker

RocketCyber

BullPhish

Job description

IT Systems Analyst – Managed Services (MSP)

Join our Canberra team in a varied role combining projects, development and support. Anti-Chaos Solutions Pty Ltd is a security-focused, multi-client managed services provider supporting architecture, construction, finance, healthcare and education organisations.

Location: Fyshwick, ACT 2609 (onsite)

Level: Mid-level / Level 2

Employment: Full-time, permanent (38 hours per week)

Salary: A$80,000–A$100,000 per year, plus superannuation

Responsibilities

• Undertake business and systems analysis; prepare requirements, technical and functional specifications, project plans and estimates.
• Deliver Active Directory to Entra-only migrations, including Group Policy and device remediation.
• Manage Windows and iPadOS enrolments using Intune and Apple Business Manager (ABM), including education environments.
• Work with ThreatLocker, Datto EDR, RocketCyber and Graphus security solutions.
• Work with Dynamics 365 CRM.
• Support DevOps UAT, WordPress, Python and SQL work.
• Develop internal Microsoft Graph, MSAL and Azure integrations using Git.
• Undertake Apple application development, including iOS development using Swift, SwiftUI and Xcode.
• Resolve complex helpdesk escalations.
• Maintain IT Glue and Autotask documentation and provide user training.

Qualifications

• An IT-related bachelor's degree.
• At least two years of multi-client MSP experience.
• Experience with Autotask, IT Glue and Datto RMM.
• Delivered Entra and Intune projects.
• Production experience with application control and endpoint security; ThreatLocker preferred.
• Experience with Dynamics 365.
• Working knowledge of Python and SQL.
• Practical iOS application development using Swift, SwiftUI and Xcode. Both SwiftUI and iOS development are essential.
• Analysis, documentation and client communication skills.
• ABM and iPadOS experience in education environments.
• Microsoft Graph, MSAL and Azure app registrations.
• Git.
• Datto EDR, BCDR, RocketCyber, Graphus and BullPhish.
• Power BI.
• UAT and WordPress.
• Ability to obtain ACT Working with Vulnerable People (WWVP) registration.

Australian citizens and permanent residents are encouraged to apply.

Applications will remain open for at least four weeks from posting.