IT Systems Analyst – Managed Services (MSP)

Job Q; Canberra; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

Anti-Chaos Solutions Pty Ltd in Canberra seeks an IT Systems Analyst for a varied MSP role combining projects, development and support. The position is onsite in Fyshwick, ACT 2609, full-time.

You will execute multi-client MSP engagements, deliver Entra AD migrations, manage Intune/ABM enrolments, and work with security tools such as ThreatLocker and EDR. You’ll also develop integrations using Microsoft Graph and Azure and support DevOps tasks as needed.

Qualifications

• IT-related bachelor’s degree.
• Two years multi-client MSP experience.
• Experience with Autotask, IT Glue and Datto RMM.
• Delivered Entra and Intune projects.
• Production experience with endpoint security; ThreatLocker preferred.
• Experience with Dynamics 365; Python/SQL optional.

Responsibilities

• Undertake business and systems analysis; prepare requirements and specs.
• Deliver Active Directory to Entra migrations, including Group Policy remediation.
• Manage Windows and iPadOS enrolments using Intune and ABM.
• Work with security tools (ThreatLocker, EDR, RocketCyber, Graphus).
• Develop internal Microsoft Graph, MSAL and Azure integrations using Git.
• Support UAT, WordPress, Python and SQL work; provide user training.

Skills

Analytical thinking

Client communication

Documentation

Education

Bachelor's degree in IT or related field

Tools

Autotask

IT Glue

Datto RMM

Microsoft Graph

Git

Azure

Dynamics 365

ThreatLocker

Datto EDR

RocketCyber

Graphus

Job description

#### IT Systems Analyst – Managed Services (MSP)Fyshwick, ACT 2609Full Time#### Job descriptionAbout the roleJoin our Canberra team in a varied role combining projects, development and support. Anti-Chaos Solutions Pty Ltd is a security-focused, multi-client managed services provider supporting architecture, construction, finance, healthcare and education organisations.Position detailsLocation: Fyshwick, ACT 2609 (onsite)Level: Mid-level / Level 2Employment: Full-time, permanent (38 hours per week)Salary: A$80,000–A$100,000 per year, plus superannuationResponsibilitiesUndertake business and systems analysis; prepare requirements, technical and functional specifications, project plans and estimates.Deliver Active Directory to Entra-only migrations, including Group Policy and device remediation.Manage Windows and iPadOS enrolments using Intune and Apple Business Manager (ABM), including education environments.Work with ThreatLocker, Datto EDR, RocketCyber and Graphus security solutions.Work with Dynamics 365 CRM.Support DevOps UAT, WordPress, Python and SQL work.Develop internal Microsoft Graph, MSAL and Azure integrations using Git.Undertake Apple application development, including iOS development using Swift, SwiftUI and Xcode.Resolve complex helpdesk escalations.Maintain IT Glue and Autotask documentation and provide user training.Essential criteriaAn IT-related bachelor's degree.At least two years of multi-client MSP experience.Experience with Autotask, IT Glue and Datto RMM.Delivered Entra and Intune projects.Production experience with application control and endpoint security; ThreatLocker preferred.Experience with Dynamics 365.Working knowledge of Python and SQL.Practical iOS application development using Swift, SwiftUI and Xcode. Both SwiftUI and iOS development are essential.Analysis, documentation and client communication skills.Desirable criteriaABM and iPadOS experience in education environments.Microsoft Graph, MSAL and Azure app registrations.Git.Datto EDR, BCDR, RocketCyber, Graphus and BullPhish.Power BI.UAT and WordPress.Ability to obtain ACT Working with Vulnerable People (WWVP) registration.How to applyApply through the job listing or email with your CV and a cover letter addressing the essential criteria.Australian citizens and permanent residents are encouraged to apply.Applications will remain open for at least four weeks from posting.Login is optional, you may send application via email