IT Support - Remote

Im With You; Melbourne; Remote; AUD 90,000 - 120,000; Full time

Job summary

I'm With You in Australia is seeking an IT Engineer to manage and support IT infrastructure, including servers, networks and cloud services. You will develop APIs with stakeholders to boost system efficiencies and ensure compliance across business accounts.

Ideal candidates have a Bachelor's in IT/CS, strong systems administration and network management experience, plus knowledge of IT security, cloud platforms and virtualization.

Qualifications

• Bachelor’s degree in IT or CS.
• Experience in systems administration and network management.
• Strong IT security knowledge and practices.
• Familiarity with cloud platforms and virtualization.
• Excellent problem-solving and collaboration skills.

Responsibilities

• Manage and maintain IT infrastructure – servers, networks, and cloud services.
• Monitor performance and troubleshoot to ensure reliable operation.
• Implement security measures to protect data and systems.
• Collaborate with cross-functional teams on IT projects.
• Provide end-user technical support and guidance.
• Document processes and keep configurations current.
• Develop APIs with stakeholders to improve efficiencies and compliance.

Skills

Systems administration

Network management

IT security

Cloud computing

API development

Wordpress

Sharepoint

Microsoft 365 APIs

Education

Bachelor's degree in Information Technology or Computer Science

Job description

We are seeking a skilled IT Engineer to join our dynamic team in Australia. In this role, you will be responsible for managing and supporting IT infrastructure, ensuring optimal performance and security. Ideal candidates will have a strong background in systems administration and network management. This position offers the flexibility to work remotely, making it perfect for tech-savvy professionals looking to advance their careers.

Responsibilities:

• Manage and maintain IT infrastructure, including servers, networks, and cloud services.
• Monitor system performance and troubleshoot issues to ensure optimal operation.
• Implement security measures to safeguard sensitive data and systems.
• Collaborate with cross-functional teams to support IT projects and initiatives.
• Provide technical support and guidance to end-users.
• Document processes and maintain up-to-date records of IT systems and configurations.
• Experience in Wordpress, Sharepoint Services and Microsoft business platforms API's are strongly desired.
• As part of your role, you will be developing API's with stakeholders, ensuring efficiencies across our systems, and ensuring that our business account is compliant.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in systems administration and network management.
• Strong understanding of IT security principles and practices.
• Familiarity with cloud computing platforms and virtualisation technologies.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills and the ability to work collaboratively in a team environment.

Company Overview

Im With You delivers high quality and qualified services to people who live with a disability. Awarded in 2026 by the Australian Enterprise Awards for Excellence in Disability Support and Advocacy.