Senior Systems Operations Engineer — Cloud & Resilience

Polypipe; City of Melbourne; On-site; AUD 114,000 - 170,000; Full time

Benefits offered by this job

25 days holiday

Holiday purchase scheme

Pension matched up to 8%

Genuit Sharesave scheme

Job summary

Genuit Group is seeking an experienced Systems Operations Engineer to support, optimise and evolve our core systems, platforms and cloud services. This hands‑on role focuses on maintaining high performance, minimising downtime and ensuring operational excellence across a complex IT estate.

You'll work with Service Desk, Desktop Support and project teams, own issues to resolution, ensure security and compliance, and contribute to system design and improvement.

Qualifications

• Strong experience with Microsoft Cloud environments (M365, Azure, AD).
• Experience with cloud/SaaS platforms including security, identity, email, collaboration services.
• Knowledge of on-premises infrastructure including Windows Server, VMware and storage technologies.

Responsibilities

• Provide expert support for core systems, platforms and cloud services.
• Escalation point for complex system incidents and problems, owning resolution.
• Analyse existing systems and recommend improvements to enhance performance, resilience and efficiency.
• Author and maintain high-quality technical documentation covering current and future system designs.
• Ensure systems are patched and updated in line with best practice.
• Meet SLAs for support, request fulfilment and change delivery.
• Support operational projects, owning assigned tasks and deliverables.
• Ensure systems are secure by design and compliant with organisational policies.
• Produce reports and audits to evidence effective system management.

Skills

Microsoft Cloud

Azure

Active Directory

Analytical thinker

Ownership mindset

Stakeholder communication

Continuous learning

Tools

Windows Server

VMware

Storage technologies

Job description

Genuit Group is seeking an experienced Systems Operations Engineer to support, optimise and evolve our core systems, platforms and cloud services. This hands‑on role focuses on maintaining high performance, minimising downtime and ensuring operational excellence across a complex IT estate.

You'll work with Service Desk, Desktop Support and project teams, own issues to resolution, ensure security and compliance, and contribute to system design and improvement.