IT Support / Administrator

Enaex; City of Brisbane; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Supportive team culture

Growth and development opportunities

Zero Harm safety commitment

Private health insurance discounts

Novated leasing options

Flight Centre travel perks

LifeWorks EAP wellbeing benefits

Job summary

Enaex Australia is seeking a skilled IT Support & Administrator to join our Brisbane team. You’ll support a modern cloud environment for ~360 staff across 25+ sites, handling Microsoft 365, Azure, Intune, and security-focused tasks in a dynamic, small IT group.

The role offers varied work beyond traditional helpdesk, with remote support, project involvement, and opportunities to improve efficiency and security for our people.

Qualifications

• At least five years' ICT support experience, supported by a degree in Information Technology.
• Hands-on experience supporting and administering Microsoft 365, Azure, Intune, SharePoint and Teams.
• Experience providing Windows desktop, remote-user and basic network support across multiple locations.
• Working knowledge of current cybersecurity practices, patching and system maintenance.
• Experience with PowerShell or scripting to assist with deployment, administration and issue resolution.
• Excellent problem-solving, communication and organisational skills, with the ability to work autonomously and collaboratively.
• Highly regarded - Microsoft Azure, M365 or Power Platform certifications and exposure to ITIL, NIST or ISO 27001.

Responsibilities

• Provide responsive Level 1 and Level 2 IT support to users across multiple Australian locations.
• Troubleshoot end-user devices, applications, networks, MFDs and user security issues.
• Manage user access and device provisioning, including onboarding new users and supporting new sites.
• Maintain and administer Microsoft 365, Azure and Intune, supporting a secure and reliable technology environment.
• Monitor cybersecurity tools, assist with incident resolution and elevate issues to third-party providers where required.
• Contribute to IT projects, documentation, knowledge resources and continuous improvement initiatives.

Skills

ICT support

Remote-user support

PowerShell

Cybersecurity basics

Communication

Organisational skills

Autonomy & collaboration

Education

Degree in Information Technology

Tools

Microsoft 365

Azure

Intune

SharePoint

Teams

Job description

Enaex is a world leader in industrial-grade ammonium nitrate production and a leading provider of integrated rock fragmentation services in Latin America and beyond, operating in over 40 countries worldwide.

Enaex Australia has more than 20 years of experience delivering blasting services across open-pit and underground mining, supporting multiple commodities including iron ore, gold, and coal. With a fleet of Mobile Processing Units, five advanced emulsion-manufacturing facilities, and a workforce of approximately 350 skilled professionals, we combine local expertise with global knowledge to provide safe, efficient, and innovative blasting solutions.

As part of Enaex S.A., a subsidiary of the Sigdo Koppers Group, Enaex Australia offers career opportunities within a dynamic and growing organisation committed to excellence, safety, and sustainability.

Join us and be part of a team shaping the future of mining in Australia.

WHO WE ARE LOOKING FOR?

Enaex Australia is looking for an experienced and solutions-focused IT Support & Administrator to join our team in Brisbane.

Working within a small IT team, you'll support a modern, cloud-based technology environment connecting approximately 360 employees, 500 desktop and mobile devices, and more than 25 network-connected sites across Australia.

This isn't just a traditional helpdesk role. You'll have exposure across Microsoft 365, Azure, Intune, device and user administration, networking, cybersecurity, applications and IT projects, giving you plenty of variety and opportunity to make an impact.

You'll be supporting people both locally and remotely, troubleshooting issues, managing access and devices, maintaining systems and contributing to improvements that make technology easier, more secure and more effective for our people. Some infrequent travel to operational locations will also form part of the role.

Key Responsibilities

• Provide responsive Level 1 and Level 2 IT support to users across multiple Australian locations.
• Troubleshoot end-user devices, applications, networks, MFDs and user security issues.
• Manage user access and device provisioning, including onboarding new users and supporting new sites.
• Maintain and administer Microsoft 365, Azure and Intune, supporting a secure and reliable technology environment.
• Monitor cybersecurity tools, assist with incident resolution and elevate issues to third-party providers where required.
• Contribute to IT projects, documentation, knowledge resources and continuous improvement initiatives.

Ideally you will have;

• At least five years' ICT support experience, supported by a degree in Information Technology.
• Hands-on experience supporting and administering Microsoft 365, Azure, Intune, SharePoint and Teams.
• Experience providing Windows desktop, remote-user and basic network support across multiple locations.
• Working knowledge of current cybersecurity practices, patching and system maintenance.
• Experience with PowerShell or scripting to assist with deployment, administration and issue resolution.
• Excellent problem-solving, communication and organisational skills, with the ability to work autonomously and collaboratively.

Highly regarded - are Microsoft Azure, M365 or Power Platform certifications, along with exposure to Trend Micro Vision One, ITIL, NIST or ISO 27001 frameworks.

Why you’ll Love this Role

• More than helpdesk with exposure across cloud, networking and cybersecurity
• Variety every day supporting office teams, remote users and operational sites
• Broaden your technical skills across Microsoft 365, Azure and Intune
• Make an impact by contributing to IT projects and continuous improvement
• Work with autonomy as part of a small team supporting a national business

WHAT WE OFFER?

• Competitive remuneration package designed to attract and retain top talent
• Be part of a supportive, close-knit team with a positive and inclusive culture
• Industry-leading growth and development opportunities to take your career to the next level
• Work for a business where safety comes first, always — our commitment to Zero Harm is non-negotiable
• Access to discounted private health insurance (Bupa, Medibank, nib)
• Novated leasing options plus exclusive deals on Ford vehicles
• Travel perks and discounts through Flight Centre to support your next adventure
• Comprehensive wellbeing support via LifeWorks EAP, including access to exclusive retail and lifestyle benefits

JOIN A WORKPLACE THAT VALUES DIVERSITY AND INCLUSION

At Enaex, our approach to hiring and career progression is based on merit — we value individuals for their skills, experience, and alignment with our culture and values. We recognise the strength that diversity brings to our business and are committed to creating an inclusive workplace that respects and celebrates differences in gender, thought, experience, and background. We encourage applications from people of all backgrounds who are ready to contribute to a high-performing and supportive team.

Please note: You must have the right to live and work permanently in Australia to be considered for this role.

Ready to take the next step in your career?