IT Services Intern – Hybrid, AI & Data Enablement

Pitcher Partners

City of Melbourne

On-site

AUD 28,000 - 41,000

Part time

11 days ago
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Benefits offered by this job

Study assistance
Secondment opportunities
Wellbeing initiatives
Free barista coffee

Job summary

Pitcher Partners in Melbourne is seeking an IT intern to gain hands-on experience across service desk operations, hardware deployment, and enterprise systems. You\'ll work two days a week in our offices, shadowing the CIO-led team and contributing to AI, data integration, and process automation initiatives.

You\'ll be studying Computer Science or Software Engineering, with opportunities for casual placement follow-on, flexible arrangements, and a culture that supports growth and wellbeing.

Qualifications

  • Enrolled in a Bachelor of Computer Science or Bachelor of Engineering majoring in Software.
  • Available to work two days a week in our offices.

Responsibilities

  • Assist with diagnosing and resolving desktop, printer, AV, and network issues.
  • Shadow or support Service Desk operations aligned with ITIL practices.
  • Help build and deploy hardware to staff and clients.
  • Participate in routine maintenance checks and document support tickets.
  • Learn to escalate issues to third-party providers and track resolution progress.
  • Support the development and maintenance of enterprise applications.
  • Document workflows and assist with process mapping.

Education

Bachelor of Computer Science or Bachelor of Engineering majoring in Software

Tools

ITIL practices
Enterprise applications

Job description

Pitcher Partners in Melbourne is seeking an IT intern to gain hands-on experience across service desk operations, hardware deployment, and enterprise systems. You\'ll work two days a week in our offices, shadowing the CIO-led team and contributing to AI, data integration, and process automation initiatives.

You\'ll be studying Computer Science or Software Engineering, with opportunities for casual placement follow-on, flexible arrangements, and a culture that supports growth and wellbeing.

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