IT Service Management

Osborne Richardson; Brisbane; Hybrid; AUD 96,000 - 124,000; Full time

Job summary

Osborne Richardson is seeking a Power Platform governance-focused role in Carseldine, Brisbane, hybrid work arrangement. The role coordinates between business stakeholders, developers and vendors to ensure governance, security and operational processes are followed for platform governance and deployment activities.

The position emphasizes governance, audit readiness and reporting, with responsibilities spanning documentation, approvals, dashboards and stakeholder engagement across technology and

Qualifications

• Experience in stakeholder engagement and customer relationship management.
• Strong organisational and coordination skills are required.
• Background in governance, compliance, audit or operational administration.
• Experience in reporting and dashboard development, including Power BI.

Responsibilities

• Act as the primary coordination point between the Power Platform Team, stakeholders and vendors.
• Assist stakeholders with governance requirements, engagement processes and environment management.
• Coordinate solution onboarding, governance reviews and production readiness.
• Ensure governance documentation, approvals and catalogue records are maintained.
• Coordinate deployment readiness processes and internal checklists.
• Monitor compliance with governance standards and operational procedures.
• Coordinate audits, governance reviews and remediation actions.
• Support monitoring and reporting on governance activities and risks.
• Maintain visibility of active solutions, governance actions and priorities.
• Coordinate governance forums, reviews and reporting activities.
• Develop dashboards and reporting relating to platform adoption and service performance.
• Coordinate vendor engagement to meet governance and security requirements.

Skills

Stakeholder engagement

Governance

Power BI reporting

Coordination

Written communication

Vendor engagement

Operational administration

Tools

Power Platform

Job description

Osborne Richardson are public sector recruitment specialists with over 30 years’ experience.

• To 22 Oct 2027
• $75/hr + Super
• Carseldine / Hybrid
• 1 November start
• Open to QLD residents only

Role focus: The role acts as the primary coordination point between business stakeholders, business developers, vendors and the Power Platform Team, helping customers navigate platform governance requirements, engagement processes, environment management practices, solution onboarding, production deployment activities and ongoing operational responsibilities.

Working closely with platform specialists, solution owners, business representatives and governance stakeholders, the role ensures established governance, security, compliance and operational processes are followed, and that required approvals, documentation, audits, reporting and support arrangements are maintained.

Responsibilities:

• Act as the primary coordination point between the Power Platform Team, business stakeholders, business developers and vendors.
• Assist stakeholders to navigate Power Platform governance requirements, engagement processes, environment management standards and support pathways.
• Coordinate solution onboarding, governance reviews, production readiness assessments and platform deployment activities.
• Ensure required governance documentation, support arrangements, approvals and Solution Catalogue records are completed and maintained.
• Coordinate and monitor Power Platform deployment readiness processes and internal deployment checklists.
• Monitor compliance with platform governance standards, environment management requirements, support obligations and operational procedures.
• Coordinate audit activities, governance reviews, compliance assessments and remediation actions.
• Assist with monitoring and reporting on environment governance activities, platform compliance outcomes, risks and operational metrics.
• Maintain visibility of active and proposed solutions, governance activities, audit actions, risks, dependencies and operational priorities.
• Coordinate governance forums, operational reviews, stakeholder meetings and reporting activities.
• Develop and maintain dashboards, metrics and reporting relating to platform adoption, governance compliance, environment management, audit outcomes and service performance.
• Coordinate vendor engagement activities and assist vendors in meeting platform governance, security and operational requirements.

Experience:

• Stakeholder engagement and customer relationship management.
• Strong organisational and coordination skills.
• Governance, compliance, audit or operational administration experience.
• Reporting and dashboard development experience, including Power BI.
• Ability to coordinate multiple activities and competing priorities.
• Strong written communication and facilitation skills.
• Experience working in a business, technology, service delivery or operational environment.
• ICT governance and compliance experience.
• Vendor engagement experience.
• Experience supporting technology platforms or operational services