Power Platform Service Coordinator

Halcyon Knights; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Halcyon Knights in Brisbane is seeking a Power Platform Service Coordinator to own governance for Power Platform, Copilot Studio and Dynamics 365 across the organisation. You’ll enable business teams to build their own solutions while ensuring onboarding, deployment and support follow the right processes.

This role focuses on coordination rather than delivery, freeing up technical specialists to concentrate on strategy and security, with your operations ensuring audits, approvals and continuous

Qualifications

• Governance, compliance or operational coordination experience in a tech environment.
• Power BI reporting and dashboard development.
• Strong stakeholder engagement with business users and vendors.
• Clear written communication and meeting facilitation.
• Ability to juggle multiple priorities without dropping detail.
• Exposure to Microsoft Power Platform a plus.

Responsibilities

• Guiding business teams and vendors through onboarding, governance reviews and production readiness.
• Keeping the Solution Catalogue, approvals and support arrangements accurate and complete.
• Running audits, compliance reviews and remediation actions through to close.
• Building Power BI dashboards on adoption, compliance, environment health and service performance.
• Coordinating governance forums and stakeholder meetings.
• Spotting and driving improvements to governance processes and automation.

Skills

Governance & compliance

Power BI reporting

Stakeholder engagement

Written communication

Multitasking

Power Platform exposure

Tools

Power BI

Microsoft Power Platform

Dynamics 365

Job description

Power Platform Service Coordinator

• Own governance for Power Platform, Copilot Studio and Dynamics 365 across the whole organisation
• Build the Power BI reporting that leadership uses to track adoption, compliance and risk

• Own governance for Power Platform, Copilot Studio and Dynamics 365 across the whole organisation
• Build the Power BI reporting that leadership uses to track adoption, compliance and risk
• Coordination, not delivery, no project deadlines, just a well-run platform

Brisbane (Carseldine) AO5 Criminal History Check required

Microsoft Power Platform, Copilot Studio and Dynamics 365 to let business teams build their own solutions. With that growth comes a need for strong governance. This role sits in the central Power Platform Team and is the go-to person for business users, makers and vendors, making sure solutions are onboarded, deployed and supported the right way. You'll free up the technical specialists to focus on strategy and security, while you run the operational side.

What you'll be doing

• Guiding business teams and vendors through onboarding, governance reviews and production readiness
• Keeping the Solution Catalogue, approvals and support arrangements accurate and complete
• Running audits, compliance reviews and remediation actions through to close
• Building Power BI dashboards on adoption, compliance, environment health and service performance
• Coordinating governance forums and stakeholder meetings
• Spotting and driving improvements to governance processes and automation

Must Have

• Governance, compliance, audit or operational coordination experience in a technology environment
• Power BI reporting and dashboard development
• Strong stakeholder engagement with business users and vendors
• Clear written communication and meeting facilitation
• Ability to juggle multiple priorities without dropping detail
• Exposure to Microsoft Power Platform (highly regarded)

Halcyon Knights is an equal opportunities employment agency, valuing the contributions made by all people and welcomes applications from people with disability, Aboriginal Australians, people of all ages and from culturally diverse backgrounds.