IT Operations & Automation Analyst (Hybrid, Sydney)

Reserve Bank of Australia; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Reserve Bank of Australia in Sydney CBD NSW is seeking an experienced IT Operations Analyst on a fixed-term contract until November 2027. The role focuses on enterprise monitoring, automation, incident prevention, and continuous improvement across IT services.

You will install, configure and maintain enterprise tools for automation, scheduling, deployment, and monitoring, while supporting the F5 Obsolescence Program and 1st level IT operations tasks.

Qualifications

• Minimum 5 years' experience as an IT Operations Analyst or similar role within large, complex organisations or transformation programs.
• Excellent organisational and coordination skills, with a structured, proactive working style.
• Clear, confident communication skills and experience working within project governance frameworks.
• Experience in configuring Application Performance Monitoring alerting thresholds.
• Strong knowledge of enterprise systems management, including configuring and modifying infrastructure objects and alerting thresholds.
• Experience in configuring enterprise monitoring tools with infrastructure, application, database, AI Ops, ML capabilities either on premise or cloud-based SaaS solutions.
• Working knowledge of operating systems and IT infrastructure (Windows, Linux, virtual machines, containers).
• Proven experience in toolsets such Safeguard, Spectrum, Tidal.

Responsibilities

• Work as part of the Operational Analyst Project team to support and improve efficiency using automation tools, scheduling and scripting.
• Maintain a working knowledge of the IT Infrastructure platforms, tools, software packages used and ensure all system documentation complies with relevant IT Standards.
• Monitor systems and services and provide 1st level support in line with predefined operational controls, processes and requirements.
• Respond to system requests and messages, while monitoring IT incidents across operating system, network and application environments.
• Monitor Networks and System Application using a variety of Enterprise tools.
• Continually improve the efficiency and effectiveness of IT systems by IT operations.
• Configuration of Monitoring software and enterprise scheduler tools.
• Creating power shell scripts and configuration of API.
• This role is primarily aligned to standard business hours; however, flexibility is required to support operational needs, including occasional work outside of these hours.

Skills

Organisational skills

Coordination

Communication

APM alerting thresholds

Enterprise systems management

Infrastructure object configuration

Monitoring tools configuration

Windows/Linux/VMs/containers

AI Ops/ML capabilities (cloud/on-prem)

Safeguard

Spectrum

Tidal

Tools

Safeguard

Spectrum

Tidal

Job description

Reserve Bank of Australia in Sydney CBD NSW is seeking an experienced IT Operations Analyst on a fixed-term contract until November 2027. The role focuses on enterprise monitoring, automation, incident prevention, and continuous improvement across IT services.

You will install, configure and maintain enterprise tools for automation, scheduling, deployment, and monitoring, while supporting the F5 Obsolescence Program and 1st level IT operations tasks.