IT Infrastructure Lead | Hybrid, Global IT & Security

epx; North Sydney Council; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Mental Health Leave

Hybrid working conditions

Job summary

EPX Limited is seeking an IT Specialist to manage and maintain our IT infrastructure across global operations. You will handle servers, cloud services, enterprise applications, and user access while strengthening cybersecurity and compliance.

This role collaborates with the Head of IT, Manufacturing & Compliance to keep systems secure, reliable, and well-documented. Ideal candidates have a Bachelor’s in IT or CS with 7+ years in infra, strong knowledge of Microsoft 365 and Azure AD, and proven

Qualifications

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• Minimum 7 years’ experience in IT infrastructure, systems administration and end-user support.
• Experience with Microsoft 365, Azure Active Directory, Microsoft Intune, Exchange, cloud platforms and enterprise applications.

Responsibilities

• Administer and maintain servers, cloud services, enterprise applications, hardware and software systems.
• Monitor system performance, manage IT tickets, run diagnostics and maintenance, and support reliable system uptime.
• Manage user access permissions, including onboarding staff onto IT systems and supporting identity management processes.
• Support cybersecurity and compliance by evaluating risks, monitoring security protocols, and helping protect company data and systems.
• Maintain IT policies, procedures and technical documentation in partnership with the Head of IT, Manufacturing & Compliance.
• Provide Tier 1 and Tier 2 support for hardware, software and network issues, including support by phone, email and in person.
• Train and guide staff on IT tools, cybersecurity awareness and best‑practice use of company systems.
• Prepare technical reports, KPIs and updates for senior stakeholders in clear, business-friendly language.

Skills

IT security

System administration

End-user support

Documentation

Problem solving

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

IT certifications (preferred)

Tools

Microsoft 365

Azure Active Directory

Microsoft Intune

Exchange

Cloud platforms

Windows

macOS

Linux

Job description

EPX Limited is seeking an IT Specialist to manage and maintain our IT infrastructure across global operations. You will handle servers, cloud services, enterprise applications, and user access while strengthening cybersecurity and compliance.

This role collaborates with the Head of IT, Manufacturing & Compliance to keep systems secure, reliable, and well-documented. Ideal candidates have a Bachelor’s in IT or CS with 7+ years in infra, strong knowledge of Microsoft 365 and Azure AD, and proven