IT Infrastructure Lead: Cloud, Security & Automation

Cyient Limited; Parramatta; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Zusammenfassung

Cyient Limited is recruiting for a senior IT Infrastructure role in Parramatta to lead the definition, development and operation of company IT systems. The role oversees service desk support, server deployment, remote assistance, and hardware/software provisioning while coordinating with regional teams to maintain security and compliance.

You will implement automation with PowerShell, manage Windows and Linux environments, and ensure uptime, patching, and backups.

Qualifikationen

• Excellent verbal and written communication skills.
• Strong troubleshooting and analytical skills.
• Capability of working autonomously and in teams collaboratively.
• Strong attention to detail.

Aufgaben

• Provide L2/L3 technical support to the service desk team and end users across all regions.
• Resolve incidents and service requests within agreed SLAs, escalating to vendors where required.
• Maintain clear documentation, knowledge articles and troubleshooting guides.
• Monitor network performance and proactively identify and resolve connectivity issues.
• Apply security controls, vulnerability remediation and endpoint compliance in line with company policy.
• Manage device lifecycle including provisioning, patching and retirement using endpoint management tools (Intune, ManageEngine Endpoint Central).
• Automate routine tasks using PowerShell and other scripting tools to improve efficiency.
• Ensure software and third-party applications are kept current and licensed.

Kenntnisse

Communication skills

Troubleshooting

Autonomy

Attention to detail

Tools

PowerShell

Nutanix AHV/Prism

Windows Server

Linux Server

Backup software

Jobbeschreibung

Cyient Limited is recruiting for a senior IT Infrastructure role in Parramatta to lead the definition, development and operation of company IT systems. The role oversees service desk support, server deployment, remote assistance, and hardware/software provisioning while coordinating with regional teams to maintain security and compliance.

You will implement automation with PowerShell, manage Windows and Linux environments, and ensure uptime, patching, and backups.