Information Technology Infrastructure Team Lead

Cyient Australia; Parramatta; Vor Ort; AUD 110.000 - 160.000; Vollzeit

Zusammenfassung

Cyient is seeking an Information Technology Infrastructure Team Lead in Australia to oversee IT systems, security and operations. You will manage deployment, maintenance, and incident response, coordinating with the Service Desk and vendors to ensure reliable service delivery.

Key responsibilities include server and endpoint administration (Windows and Linux), AD/GP management, patching, and budgeting for IT infra HW upgrades. You will work with Cyient customers on application access and issues.

Qualifikationen

• Excellent verbal and written communication skills.
• Strong troubleshooting and analytical skills.
• Capability of working autonomously and in teams collaboratively.
• Strong attention to detail.
• Experience with Active Directory and Group Policy.
• Experience with Nutanix AHV/Prism.
• Governance of Windows and Linux servers.

Aufgaben

• Provide IT infrastructure leadership and governance across the org.
• Oversee deployment of IT systems, maintenance, and operational support.
• Coordinate with Service Desk (Service Now) for requests, incidents and changes.
• Manage server hardware, AD accounts, and email provisioning for new joiners.
• Lead budget discussions and technology upgrades for IT infrastructure.
• Liaise with Cyient customers on application access and issues.

Kenntnisse

Verbal communication

Written communication

Troubleshooting

Autonomous work

Team collaboration

Attention to detail

Active Directory

Group Policy

Nutanix AHV

Nutanix Prism

Windows Server

Linux

IT infrastructure

Tools

Active Directory

Group Policy

Nutanix AHV

Nutanix Prism

Windows Server

Linux

Jobbeschreibung

Information Technology Infrastructure Team Lead

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 16,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements.

OVERALL POSITION OBJECTIVE

Responsible for the activities related to Information Technology (IT) in the company, involving the definition, development, maintenance and operation of systems, as well as for maintaining the ar-ea's technological level up to date, conducting studies and implementing new procedures and tech-niques. Is responsible for the selection of hardware, software and supplies. Defines the Information Technology Director Plan, as well as company policies for centralization and/or decentralization of data processing.

In this role, you will be:

• All the support with respect to IT-INFRA is only through Service Desk (Service now) for Ser-vice requests, incidents & change management.
• Deployment of Cyient images on Desktop/Laptops.
• Remote technical support for the diagnosis, troubleshooting and resolution of problems in the operating system and applications.
• Provide remote assistance in the application installation and configuration.
• Addressing Server Hardware failures and raising incidents to vendor and co-ordination with vendors (sometimes we need to troubleshoot based on Vendor instructions,
• Preparation of ISMS and Security Documentation (only soft copies will be maintained) and facing an internal and external Audits
• Patch management maintenance and release for Desktop / Laptops / Servers/ software in terms of Windows and AV patches
• Onboarding \ off-boarding of associates and creating of AD and email account for new join-ers and termination of ID’s resigned associates.
• As part of IT Infra Budgeting, Remote Support team will discuss with Delivery head on busi-ness forecasting & Technology enhancement and prepare the budget with respect to IT In-fra HW.
• Coordinating with Cyient Customers for any application issues while accessing Customer Application.

Key Behaviours, Skills and Experience

• Excellent verbal and written communication skills
• Strong troubleshooting and analytical skills
• Capability of working autonomously and in teams collaboratively
• Strong attention to detail
• Active Directory and Group Policy
• Nutanix hyperconverged infrastructure (AHV, Prism)
• Windows and Linux server and endpoint administration
• Backup and recovery solutions

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.