IT Deployment Technician — On-Site & Remote Support

BESIX Watpac; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Wellbeing Days

Awards program

Wellbeing program

Perkbox access

Social events

Family days

Job summary

BESIX Watpac is seeking an IT Deployment Technician to manage end-to-end preparation, imaging, configuration, deployment and decommissioning of computing devices across offices and project sites.

You will prepare devices for starters and refreshes, assist with lifecycle management, and ensure security compliance before handover. This role requires strong communication, Windows 11 deployment experience, and ability to work on site and remotely.

Qualifications

• Experience in IT support, deployment or end-user computing role.
• Imaging and deploying Windows 11 devices using Autopilot or similar tooling.
• Knowledge of Microsoft 365 and Intune/Endpoint Manager for device enrolment and management.
• Ability to configure monitors, docking stations, printers and mobile devices.
• Strong problem-solving skills and ability to manage shifting priorities.
• Excellent communicator across phone, in person and written communication.

Responsibilities

• Prepare end-user devices for new starters and hardware refreshes.
• Redeploy devices and reimage for resale; manage recalls.
• Perform QA checks on connectivity, software and security.
• Provide on-site and remote support during deployment phase.
• Develop and maintain deployment runbooks and SOE procedures.

Skills

End-user support experience

Windows 11 imaging

Microsoft 365 & Intune

Peripherals configuration

Problem-solving & prioritization

Effective communicator

Tools

Autopilot

Intune/Endpoint Manager

Job description

BESIX Watpac is seeking an IT Deployment Technician to manage end-to-end preparation, imaging, configuration, deployment and decommissioning of computing devices across offices and project sites.

You will prepare devices for starters and refreshes, assist with lifecycle management, and ensure security compliance before handover. This role requires strong communication, Windows 11 deployment experience, and ability to work on site and remotely.