IT Deployment Technician

BESIX Watpac; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Wellbeing Days

Awards program

Wellbeing program

Perkbox access

Social events

Family days

Job summary

BESIX Watpac is seeking an IT Deployment Technician to manage end-to-end preparation, imaging, configuration, deployment and decommissioning of computing devices across offices and project sites.

You will prepare devices for starters and refreshes, assist with lifecycle management, and ensure security compliance before handover. This role requires strong communication, Windows 11 deployment experience, and ability to work on site and remotely.

Qualifications

• Experience in IT support, deployment or end-user computing role.
• Imaging and deploying Windows 11 devices using Autopilot or similar tooling.
• Knowledge of Microsoft 365 and Intune/Endpoint Manager for device enrolment and management.
• Ability to configure monitors, docking stations, printers and mobile devices.
• Strong problem-solving skills and ability to manage shifting priorities.
• Excellent communicator across phone, in person and written communication.

Responsibilities

• Prepare end-user devices for new starters and hardware refreshes.
• Redeploy devices and reimage for resale; manage recalls.
• Perform QA checks on connectivity, software and security.
• Provide on-site and remote support during deployment phase.
• Develop and maintain deployment runbooks and SOE procedures.

Skills

End-user support experience

Windows 11 imaging

Microsoft 365 & Intune

Peripherals configuration

Problem-solving & prioritization

Effective communicator

Tools

Autopilot

Intune/Endpoint Manager

Job description

With over a century of heritage in Australia, BESIX Watpac is a builder deeply ingrained in the local construction landscape. We’re building what matters, with an exciting portfolio of projects across all sectors — from stadiums and venues to complex industrial facilities, hospitals and secure infrastructure, including defence. Our footprint spans Australia and New Zealand, where we continue to deliver projects that leave a lasting legacy in the communities they serve. Our people are the beating heart of what we do, and the passion they bring each day drives our success, to build the best together.

Job Description

BESIX Watpac is seeking an IT Deployment Technician for the end‑to‑end preparation, imaging, configuration, deployment and decommissioning of computing devices and peripherals across BESIX Watpac corporate offices and project sites.

Responsibilities

• Prepare end‑user devices for new starters, hardware refreshes, and project mobilisations, ensuring readiness before scheduled deployment dates.
• Assist with lifecycle management activities including device recalls, redeployment, surplus assessment, reimaging for resale and secure data destruction.
• Conduct quality assurance checks on all deployed devices prior to handover, including connectivity, software and security compliance validation.
• Provide on‑site and remote support during the deployment phase, assisting end users with initial setup, account configuration and data migration.
• Contribute to the development and maintenance of deployment runbooks, build documentation and SOE procedures.

Qualifications

• Experience in an IT Support, deployment or end‑user computing role.
• Hands‑on experience imaging and deploying Windows 11 devices using Autopilot or similar tooling.
• Working knowledge of Microsoft 365 and Intune/Endpoint Manager for device enrolment and management.
• Demonstrated ability to configure hardware peripherals including monitors, docking stations, printers and mobile devices.
• Strong problem‑solving abilities and capacity to manage shifting priorities.
• Excellent communicator (telephone, face‑to‑face and written) who is also a team player and can articulate business needs in technical terms.

Additional Information

• Wellbeing Days – three additional leave days per year.
• Awards and Recognition Program, rewarding employees who bring our values to life.
• Access to a wellbeing program including annual skin checks and flu vaccinations.
• Instant access to Perkbox, giving you a wide variety of perks and benefits, plus curated wellbeing tools to look after your physical and mental health.
• Social events and Family Days.

At BESIX Watpac, we are committed to fostering a workplace where everyone is valued, supported and respected. By embracing all ages, gender, ethnicity, religion, sexual orientation, education and appearance, our people feel safe, empowered and motivated to be their best. If you’re excited about this role but don’t tick all the boxes, we encourage you to apply if you have transferable skills and believe you would be a great fit with BESIX Watpac.

Join our talented and passionate team delivering once‑in‑a‑generation projects.

BESIX Watpac acknowledge the traditional custodians of the land on which we live and work, and pay respect to the Elders past, present and emerging.