It Applications Partner

ROUS; Ballina Shire; On-site; AUD 92,000 - 108,000; Full time

Benefits offered by this job

9-day fortnight

26 days off a year

Flare Benefits

Employee Assistance Program

Fitness Passport

Wellbeing support

Job summary

Rous County Council is moving into a new, purpose-built facility in Ballina and seeks a proactive person to help staff confidently use technology and improve business systems. You’ll identify opportunities to streamline processes, deliver training, and work with stakeholders to implement practical system enhancements across the council.

The role focuses on enhancing efficiency through low-code solutions using the Microsoft Power Platform, with a commitment to digital capability and continuous

Qualifications

• Dynamic and proactive with strong communication and problem-solving skills.
• Ability to engage stakeholders and translate needs into workable solutions.
• Interest in improving business systems and embracing digital tools.

Responsibilities

• Provide functional support, advice and guidance to staff across Council's business applications.
• Identify opportunities to improve processes and how technology is used.
• Develop and deliver training and guidance to build staff confidence and digital capability.
• Identify system enhancements, including low-code solutions using Microsoft Power Platform.

Skills

Communication

Problem-solving

Stakeholder engagement

Technical skills

Digital capability

Tools

Microsoft Power Platform

Job description

Rous has entered an exciting new chapter, bringing all operations together under one roof at our brand-new, purpose-built facility in Ballina.

As a regional leader in water supply, flood mitigation, and environmental management, we’re proud to serve the Northern Rivers community through innovation, sustainability, and collaboration. Our new headquarters reflects our forward-thinking culture, a space designed to inspire connection, wellbeing, and excellence in everything we do.

We’re building a workplace where fresh ideas thrive, people feel valued, and every role contributes to a cleaner, greener, and more resilient future for our region.

If you’re looking to make a meaningful career move, one that balances professional growth with purpose and lifestyle, Rous is the place to do it.

We are seeking a dynamic and proactive individual with strong communication, problem-solving and stakeholder engagement skills, and a passion for improving business systems. A focus for this role is supporting staff to confidently use technology, identifying opportunities for process improvement and delivering innovative solutions that enhance efficiency across Council.

About Rous

Our new site will bring together all Council operations under one roof, creating a dynamic, collaborative, and future-focused workplace. Located on a spacious 71-hectare site, the facility has been designed with staff wellbeing, sustainability, and operational excellence in mind. Rous hasan operational footprint covering 3,000km2. As a county council, we are responsible for providing three specific functions; bulk water supply, weed biosecurity and flood mitigation.

Our value proposition to you:

• Aprogressive and innovative organisation which is a leader in business improvement
• Work/life balance
• 70hour/9-day fortnight - 26 days off a year
• Remuneration from $92,112.80 p.a.- $107,749.20 p.a.Plus statutory superannuation currently12%
• Annual salary reviews and gazetted salary increases relevant to attractive award entitlements
• Work for the organisation that supplies the best tasting drinking water in New South Wales
• Structured training and development tailored to your interests
• Mentorship from experienced staff and culturally safe support
• Access to Flare Benefits – including lifestyle discounts and financial wellbeing tools
• Employee Assistance Program (EAP) – confidential support for you and your family
• Fitness Passport – affordable access to gyms and fitness centres across the region
• A workplace that values your voice, your culture, and your potential

Your value proposition to us:

• Working collaboratively and building strong relationships comes naturally to you.
• You have a passion for improving business systems and finding smarter ways of working.
• You communicate technical information clearly and confidently to a range of audiences.
• You bring strong analytical, problem-solving and technical skills, with a proactive approach to continuous improvement.

Your average workday will be kept busy by:

• Providing functional support, advice and guidance to staff across Council's business applications.
• Working with teams to identify opportunities to improve processes, systems and how technology is used.
• Developing and delivering training, resources and guidance to build staff confidence and digital capability.
• Identifying and supporting system enhancements, including low-code soutions using Microsoft Power Platform.
• Collaborating with internal stakeholders, ICT specialists and external vendors to deliver practical system improvements.

This is more than just a move, it’s a transformation.

Be part of a team that’s shaping the future of water and environmental services for our region.

Applications close 11:59pm16/11/2026. Please note that shortlisting and screening may commence as applications are received.

Rous County Council is committed to the principles of equal employment opportunity and diversity across our workforce. Aboriginal and Torres Strait Islander people are encouraged to apply.

For any queries, please reach out to ***********@rous.nsw.gov.au