IT Applications Partner

Rous County Council; Ballina Shire; On-site; AUD 92,000 - 108,000; Full time

Benefits offered by this job

9-day fortnight

Flare Benefits

Employee Assistance Program (EAP)

Fitness Passport

26 days off a year

Job summary

Rous County Council is relocating its operations to a new, purpose-built facility in Ballina, NSW, and is seeking a proactive professional to enhance staff digital capability and streamline business systems. The role focuses on supporting staff to confidently use technology, identifying opportunities for process improvements and delivering innovative digital solutions.

You will work collaboratively with internal teams and external partners to deliver practical system enhancements, including

Qualifications

• Strong communication, problem-solving and stakeholder engagement skills.
• Passion for improving business systems and finding smarter ways of working.
• Ability to explain technical information clearly to diverse audiences.

Responsibilities

• Provide functional support, advice and guidance to staff across Council's business applications.
• Work with teams to identify opportunities to improve processes, systems and how technology is used.
• Develop and deliver training, resources and guidance to build staff confidence and digital capability.
• Identify and support system enhancements, including low-code solutions using Microsoft Power Platform.
• Collaborate with internal stakeholders, ICT specialists and external vendors to deliver practical system improvements.

Skills

Communication skills

Problem solving

Stakeholder engagement

Digital capability

Tools

Power Platform

Job description

Rous has entered an exciting new chapter, bringing all operations together under one roof at our brand-new, purpose-built facility in Ballina.

As a regional leader in water supply, flood mitigation, and environmental management, we’re proud to serve the Northern Rivers community through innovation, sustainability, and collaboration. Our new headquarters reflects our forward-thinking culture, a space designed to inspire connection, wellbeing, and excellence in everything we do.

We’re building a workplace where fresh ideas thrive, people feel valued, and every role contributes to a cleaner, greener, and more resilient future for our region.

If you’re looking to make a meaningful career move, one that balances professional growth with purpose and lifestyle, Rous is the place to do it.

We are seeking a dynamic and proactive individual with strong communication, problem-solving and stakeholder engagement skills, and a passion for improving business systems. A focus for this role is supporting staff to confidently use technology, identifying opportunities for process improvement and delivering innovative solutions that enhance efficiency across Council.

About Rous

Our new site will bring together all Council operations under one roof, creating a dynamic, collaborative, and future-focused workplace. Located on a spacious 71-hectare site, the facility has been designed with staff wellbeing, sustainability, and operational excellence in mind. Rous hasan operational footprint covering 3,000km2. As a county council, we are responsible for providing three specific functions; bulk water supply, weed biosecurity and flood mitigation.

Our value proposition to you:

• Aprogressive and innovative organisation which is a leader in business improvement
• Work/life balance
• 70hour/9-day fortnight - 26 days off a year
• Remuneration from $92,112.80 p.a.- $107,749.20 p.a.Plus statutory superannuation currently12%
• Annual salary reviews and gazetted salary increases relevant to attractive award entitlements
• Work for the organisation that supplies the best tasting drinking water in New South Wales
• Structured training and development tailored to your interests
• Mentorship from experienced staff and culturally safe support
• Access to Flare Benefits – including lifestyle discounts and financial wellbeing tools
• Employee Assistance Program (EAP) – confidential support for you and your family
• Fitness Passport – affordable access to gyms and fitness centres across the region
• A workplace that values your voice, your culture, and your potential

Your value proposition to us:

• Working collaboratively and building strong relationships comes naturally to you.
• You have a passion for improving business systems and finding smarter ways of working.
• You communicate technical information clearly and confidently to a range of audiences.
• You bring strong analytical, problem-solving and technical skills, with a proactive approach to continuous improvement.

Your average workday will be kept busy by:

• Providing functional support, advice and guidance to staff across Council's business applications.
• Working with teams to identify opportunities to improve processes, systems and how technology is used.
• Developing and delivering training, resources and guidance to build staff confidence and digital capability.
• Identifying and supporting system enhancements, including low-code soutions using Microsoft Power Platform.
• Collaborating with internal stakeholders, ICT specialists and external vendors to deliver practical system improvements.

This is more than just a move, it’s a transformation.

Be part of a team that’s shaping the future of water and environmental services for our region.

Are you ready to catapult your career?

Note: Location subject to change as Council prepares to relocate, by 2026, some work sites to new premises at Gallans Rd, Ballina NSW 2478.

For any queries, please reach out to ***********@rous.nsw.gov.au

Applications close 11:59pm16/11/2026. Please note that shortlisting and screening may commence as applications are received.

Rous County Council is committed to the principles of equal employment opportunity and diversity across our workforce. Aboriginal and Torres Strait Islander people are encouraged to apply.