IS&T Support Officer - Frontline IT & Procurement

MPC Kinetic

Brisbane

On-site

AUD 60,000 - 76,000

Full time

2 days ago

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Job summary

MPK is seeking an experienced IS&T Support Officer to join our Brisbane team for a 6 month max term contract. The role focuses on frontline IT support, procurement and logistics, and desktop, infrastructure and systems support.

Reporting to the Group Manager - Information Systems & Technology, you will assist with procurement and asset management while helping users across the business. Ideal candidates will have tertiary IT qualifications and proven experience in an IT environment, including

Qualifications

Tertiary qualification in Information Technology or similar area desirable.
Experience providing support in an IT environment.
Experience using IT Support Management and asset management tools desirable.
Experience managing assets through their lifecycle in finance systems desirable.
Sound knowledge of Microsoft Windows 10, 11 and Microsoft Office applications.
Understanding of network and telecommunications technologies.
Good communication and teamwork.
Ability to work unsupervised and maintain high standards.

Responsibilities

End-User Desktop Support: troubleshoot, train new starters, document resolutions.
Procurement & Logistics: asset stock management and procurement tasks.
AD administration: manage user accounts and security groups.
Communicate effectively with end-users of varying technical skills.
Proactively manage job queues and root cause analysis.