[IPD] Pre-Sales Solution Engineer - Industrial Communications

IPD Group; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Birthday off

Extra leave for long service

Job summary

IPD Group is seeking a highly skilled Pre‑Sales Solution Engineer - Industrial Communications to join our Product Management and Pre‑Sales team. You will translate customer needs into robust Industrial Communications solutions, from architecture concepts to PoCs and training.

You will collaborate with sales, customers, and partners across NSW, QLD or VIC, travel as required, and provide hands‑on technical guidance throughout the sales cycle, helping us deliver innovative, reliable outcomes.

Qualifications

• 5+ years of experience in Industrial Communications or Industrial Networking.
• Experience in sales, pre‑sales, technical solutions, or technical consulting roles.
• Hands‑on experience with Industrial Communications and networking technologies.

Responsibilities

• Collaborate with sales teams to understand customer requirements and develop tailored Industrial Communications solutions.
• Design, present, and support technical solutions through demonstrations, PoCs, workshops, training sessions, and technical documentation.
• Provide hands‑on technical expertise across Industrial Communications and networking technologies, including switching, routing, VLANs, and Layer 2/3 networks.
• Act as a trusted technical advisor by supporting customers, consultants, OEMs, contractors, and system integrators throughout the sales cycle.
• Build strong customer relationships through technical consultation, site visits, remote engagement, and industry events.
• Partner with Product Management, Marketing, and technology vendors to provide market feedback and contribute technical content.
• Maintain technical resources, track pre‑sales activities and performance metrics, and contribute to continuous improvement initiatives.
• Share technical knowledge and support ongoing development of sales and pre‑sales teams.

Skills

Industrial Networking

Solution Architecture

Customer engagement

Technical demonstrations

Education

Tertiary or trade qualifications

Tools

CRM systems

Proof of Concepts (PoCs)

Job description

Introduction:

IPD Group is a dynamic ASX listed, Australian owned business. We provide design, development and distribution of electrical products and technologies. Electrical hardware distribution with product assembly and workshop for customised solutions. Electrical vehicle charging hardware and infrastructure solutions, providing complete electrical engineering and service provider in high and low voltage projects. Having operated for 65 years we are trusted partner to our customers.

Description:

Do you enjoy combining technical expertise with customer engagement to deliver innovative Industrial Communications solutions that make a real impact?

IPD is looking for a Pre-Sales Solution Engineer - Industrial Communications to join our Product Management and Pre-Sales team. Reporting to the Business Manager - Pre-Sales & Training, this role can be based on NSW, QLD or VIC and will play a key role in supporting business growth through the delivery of technical expertise and innovative Industrial Communications solutions.

Working closely with sales leaders, customers, and internal stakeholders, you will foster a collaborative sales and pre‑sales environment focused on delivering successful customer outcomes and providing technical expertise throughout the sales process from solution architecture and product recommendations to demonstrations, Proof of Concepts, and customer training.

If you're passionate about industrial networking, emerging technologies, and solving complex customer challenges, we'd love to hear from you!

About the role:

As the Pre‑Sales Solution Engineer - Industrial Communications, you will provide technical expertise and solution support for IPD's Industrial Communications portfolio

• Collaborating with sales teams to understand customer requirements and develop tailored Industrial Communications solutions.


• Designing, presenting, and supporting technical solutions through demonstrations, Proof of Concepts (PoCs), workshops, training sessions, and technical documentation.


• Providing hands‑on technical expertise across Industrial Communications and networking technologies, including switching, routing, VLANs, and Layer 2/Layer 3 networks.


• Acting as a trusted technical advisor by supporting customers, consultants, OEMs, contractors, and system integrators throughout the sales cycle.


• Building strong customer relationships through technical consultation, site visits, remote engagement, and industry events.


• Partnering with Product Management, Marketing, and technology vendors to provide market feedback, support portfolio growth, and contribute technical content and insights.


• Maintaining technical resources, tracking pre‑sales activities and performance metrics, and contributing to continuous improvement initiatives.


• Sharing technical knowledge and supporting the ongoing development of sales and pre‑sales teams.

About You:

This role is ideal for a technically skilled professional who enjoys building relationships, solving problems, and working hands‑on with Industrial Communications technologies.

• Tertiary or trade qualifications with 5+ years' experience in Industrial Communications or Industrial Networking.


• Experience in sales, pre‑sales, technical solutions, or technical consulting roles.


• Hands‑on experience with Industrial Communications and networking technologies.


• Experience using CRM systems, developing Proof of Concepts (PoCs), and delivering solution demonstrations.


• Familiarity with industry software, design tools, and technical documentation.


• Strong communication, problem‑solving, and stakeholder management skills.


• Demonstrated planning, organisational, and time management skills.


• Willingness to travel as required.

About us:

IPD Group is a dynamic ASX listed, Australian owned business. We provide design, development and distribution of electrical products and technologies. Electrical hardware distribution with product assembly and workshop for customised solutions. Electrical vehicle charging hardware and infrastructure solutions, providing complete electrical engineering and service provider in high and low voltage projects. Having operated for 65 years we are trusted partner to our customers.

Be an integral part of our team and enjoy great benefits, including a day off on your birthday and additional leave in recognition of your years of service and other discounts for working with us!

You must have the right to work in Australia.

IPD is proud to have a diverse and inclusive workplace, with a team of over 600 people representing more than 30 different cultural backgrounds.

We are committed to fostering a culture that values diversity, equity, and human rights, ensuring that every individual feels respected, supported, and empowered to contribute.

We welcome people from all cultures, backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and religious beliefs.

When you apply, please let us know what pronouns you use.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Only applicants suitable for the position will be contacted.