Invoice Resolution & Data Analyst - Hybrid

FourQuarters Recruitment; Gosford; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

On-site parking

Hybrid work arrangements

Job summary

FourQuarters Recruitment – West Gosford NSW is seeking an analytical, data-focused candidate who can also handle customer resolution for an initial 6-month period with potential extension or permanency. Hybrid working arrangements are available.

You will join a busy, high-performing team responsible for investigating invoices, identifying errors, and resolving queries by phone, using spreadsheets for detailed data analysis and outbound customer calls.

Qualifications

• Ability to work autonomously.
• Experience with Salesforce and/or Google sheets is desirable.
• Excellent communication skills, both written and verbal.
• Experience in a high-volume environment.
• Team player.
• Investigative and logical mindset.

Responsibilities

• Ensure accuracy of invoices/identifying invoice errors.
• Managing and follow up ofinternal/external cases.
• Resolving queries over the phone.
• Working within spreadsheets and doing calculations.
• Making outbound calls to customers to clarify information and investigating internally.
• Detailed data analysis.
• Other ad hoc duties as requiredby the manager.

Skills

Autonomous work

Data analysis

Customer resolution

Salesforce

Google Sheets

Communication skills

High-volume environment

Team player

Investigative mindset

Tools

Salesforce

Google Sheets

Job description

FourQuarters Recruitment – West Gosford NSW is seeking an analytical, data-focused candidate who can also handle customer resolution for an initial 6-month period with potential extension or permanency. Hybrid working arrangements are available.

You will join a busy, high-performing team responsible for investigating invoices, identifying errors, and resolving queries by phone, using spreadsheets for detailed data analysis and outbound customer calls.