Internal Technical Sales Engineer (Mechanical)

Ignite; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Ignite is seeking an Internal Technical Sales Engineer (Mechanical) to support customers across mining, manufacturing, energy, and heavy industries. You will provide technical and commercial guidance, prepare quotations, and coordinate with engineering and sales teams to deliver reliable solutions.

The role emphasizes strong mechanical aptitude, CRM/ERP usage, and the ability to build lasting customer relationships while driving order fulfilment and growth opportunities within existing accounts.

Qualifications

• 3–5 years' experience in technical sales, internal sales, customer support, or application engineering within an industrial environment.
• Strong mechanical aptitude and problem-solving skills.
• Experience preparing technical quotations and commercial proposals.
• Knowledge of industrial equipment, maintenance, reliability, or engineered products.
• Excellent communication and relationship-building skills.
• Experience using CRM and ERP systems.
• A trade qualification, diploma, degree, or equivalent technical background.

Responsibilities

• Prepare technical quotations, proposals, and tender submissions.
• Review customer requirements, specifications, and drawings to recommend suitable solutions.
• Provide technical advice and product application support.
• Build and maintain strong customer relationships through responsive service and follow-up.
• Process and manage customer orders, ensuring timely delivery and communication.
• Support sales growth through upselling, cross-selling, and opportunity identification.
• Maintain accurate CRM records, sales forecasts, and pipeline reporting.
• Collaborate closely with engineering, operations, procurement, and logistics teams.

Skills

Technical sales experience

Mechanical aptitude

CRM usage

ERP usage

Education

Trade qualification

Diploma or degree in technical field

Tools

CRM systems

ERP systems

Job description

Internal Technical Sales Engineer (Mechanical)

A leading provider of engineered industrial products and reliability solutions is seeking an Internal Technical Sales Engineerto join its growing team. This role offers the opportunity to work with customers across sectors such as mining, manufacturing, energy, water, chemical processing, and heavy industry.

You will provide technical and commercial support to customers and field-based sales teams, helping deliver high-quality solutions that improve operational performance and reliability. You will be responsible for managing customer enquiries, preparing technical quotations, supporting order fulfilment, and identifying growth opportunities within existing accounts.

Key Responsibilities

• Prepare technical quotations, proposals, and tender submissions.
• Review customer requirements, specifications, and drawings to recommend suitable solutions.
• Provide technical advice and product application support.
• Build and maintain strong customer relationships through responsive service and follow-up.
• Process and manage customer orders, ensuring timely delivery and communication.
• Support sales growth through upselling, cross-selling, and opportunity identification.
• Maintain accurate CRM records, sales forecasts, and pipeline reporting.
• Collaborate closely with engineering, operations, procurement, and logistics teams.

Internal Technical Sales Engineer (Mechanical)

A leading provider of engineered industrial products and reliability solutions is seeking an Internal Technical Sales Engineerto join its growing team. This role offers the opportunity to work with customers across sectors such as mining, manufacturing, energy, water, chemical processing, and heavy industry.

You will provide technical and commercial support to customers and field-based sales teams, helping deliver high-quality solutions that improve operational performance and reliability. You will be responsible for managing customer enquiries, preparing technical quotations, supporting order fulfilment, and identifying growth opportunities within existing accounts.

Key Responsibilities

• Prepare technical quotations, proposals, and tender submissions.
• Review customer requirements, specifications, and drawings to recommend suitable solutions.
• Provide technical advice and product application support.
• Build and maintain strong customer relationships through responsive service and follow-up.
• Process and manage customer orders, ensuring timely delivery and communication.
• Support sales growth through upselling, cross-selling, and opportunity identification.
• Maintain accurate CRM records, sales forecasts, and pipeline reporting.
• Collaborate closely with engineering, operations, procurement, and logistics teams.

About You

• 3-5 years' experience in technical sales, internal sales, customer support, or application engineering within an industrial environment.
• Strong mechanical aptitude and problem-solving skills.
• Experience preparing technical quotations and commercial proposals.
• Knowledge of industrial equipment, maintenance, reliability, or engineered products.
• Excellent communication and relationship-building skills.
• Experience using CRM and ERP systems.
• A trade qualification, diploma, degree, or equivalent technical background.

What's on Offer

• Work with a respected industrial solutions provider.
• Exposure to diverse industries and customer applications.
• Collaborative and supportive team environment.
• Opportunities for professional development and career growth.
• Competitive salary package and long-term career prospects.