Internal Sales Support — Casual Route to Permanent Role

Frontline Human Resources; Sydney; On-site; AUD 65,000 - 75,000; Part time

Benefits offered by this job

Genuine pathway to permanency

Supportive team and strong culture

Job summary

Frontline Human Resources in Girraween, NSW is seeking an Internal Sales Support to assist Account Managers and Sales Reps with customer service, order processing and quotes. This casual role offers a genuine pathway to permanency and a permanent salary of $65,000+ super for the right candidate.

The role involves processing orders, responding to customer enquiries, coordinating with internal departments and supporting sales administration to keep customers and sales teams moving.

Qualifications

• Previous experience in sales support, sales administration, customer service or a similar role.
• Strong customer service skills and a professional, confident communication style
• Experience processing orders, quotes and customer enquiries
• Strong Microsoft Office skills, including Excel, Word and Outlook
• SAP or ERP system experience is highly regarded but not essential
• Excellent attention to detail and data-entry accuracy
• Strong organisation skills with the ability to manage competing priorities and deadlines
• A proactive, solutions-focused approach to customer issues
• The ability to work collaboratively across different departments
• A genuine sense of urgency and pride in following things through
• A team-first attitude and commitment to delivering great service
• Experience within manufacturing, distribution, building products, industrial products or a similar environment would be advantageous

Responsibilities

• Process customer sales orders accurately and efficiently
• Prepare quotes and requotes, including revisions and amendments in SAP
• Respond to customer enquiries and provide prompt, professional support
• Process warranty claims, rectifications and after-sales service requirements
• Provide day-to-day administrative support to Account Managers and Sales Reps
• Maintain accurate customer, sales and CRM records
• Coordinate sales activities, promotions and product launches
• Prepare and maintain sales documentation and product information
• Work closely with production, despatch, marketing, product and finance teams
• Follow up customer requirements and help resolve issues quickly
• Identify opportunities to improve processes and make the sales support function more efficient

Skills

Internal Sales

Sales Administration

Customer Service

Excel

ERP

Tools

SAP

Job description

Frontline Human Resources in Girraween, NSW is seeking an Internal Sales Support to assist Account Managers and Sales Reps with customer service, order processing and quotes. This casual role offers a genuine pathway to permanency and a permanent salary of $65,000+ super for the right candidate.

The role involves processing orders, responding to customer enquiries, coordinating with internal departments and supporting sales administration to keep customers and sales teams moving.