Internal Sales Specialist – Parts & Solutions

Genuine Parts Company; Western Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Bonuses

Annual salary reviews

Training & development

Market-aligned remuneration

Weekends off

Job summary

Motion is seeking an Internal Sales Representative to support customers with parts and equipment requirements. You will build strong relationships, provide responsive technical sales support and identify opportunities to grow our customer base.

Reporting to the Branch Manager, you will collaborate with Account Managers and the wider branch team to deliver excellent service every day. A strong interest in technical products and practical problem solving is essential.

Qualifications

• Previous sales, customer service or warehouse experience.
• A strong interest in technical or mechanical products and applications.
• Mechanical aptitude; knowledge of bearings and power transmission products will be highly regarded.
• Confident computer skills and the ability to learn internal systems.
• A professional phone manner and strong communication skills.
• A proactive, team-focused attitude and willingness to roll up your sleeves.
• A practical, solution-oriented approach to helping customers.

Responsibilities

• Responding to customer enquiries via phone, email and over the counter.
• Building relationships with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery, and account queries.
• Managing and servicing key accounts independently.
• Sourcing products through our extensive supply chain to meet customer needs.
• Providing practical, solutions-focused advice to customers.
• Working closely with Account Managers to identify and develop new account opportunities.

Skills

Sales experience

Customer service

Technical knowledge

Phone & email communication

Account management

Problem solving

Job description

Motion is seeking an Internal Sales Representative to support customers with parts and equipment requirements. You will build strong relationships, provide responsive technical sales support and identify opportunities to grow our customer base.

Reporting to the Branch Manager, you will collaborate with Account Managers and the wider branch team to deliver excellent service every day. A strong interest in technical products and practical problem solving is essential.