Internal Sales Representative

Eaton Group; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Sales incentive (quarterly/annually)

Onsite parking

Hybrid work environment

Employee benefits

Job summary

Eaton is seeking an Internal Sales Representative to join our Mascot team. You will support our service business by handling customer inquiries, preparing quotations and progressing opportunities from initial request to order handover.

You will work closely with Sales, Service Operations, Field Service Engineers and Technical Support to deliver timely, accurate proposals and excellent customer experience. Join a collaborative, high-performance team with hybrid work and onsite parking, and

Qualifications

• Experience in sales support, customer service or service administration.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Experience with quotations, pricing and commercial documentation.
• Ability to manage competing priorities and deadlines.
• Strong stakeholder engagement and relationship management skills.
• Sound commercial judgement and business acumen.
• Proficiency with ERP and CRM systems (SAP and Salesforce preferred).
• Proactive approach with a willingness to learn technical products and services.
• Ongoing training and professional development.
• A supportive and collaborative team environment.

Responsibilities

• Manage service enquiries and customer updates
• Build and maintain key stakeholder relationships
• Prepare and follow up quotations and proposals
• Review documentation and ensure commercial accuracy
• Manage Salesforce opportunities and pipeline activity
• Drive opportunity conversion and complete order handovers

Tools

SAP

Salesforce

Job description

At Eaton, we make what matters work. Our innovative technologies help customers manage electrical, hydraulic and mechanical power more safely, efficiently and sustainably. As a global leader in power management, we are committed to improving quality of life and protecting the environment through solutions that power homes, businesses, hospitals, data centres and critical infrastructure worldwide.

We are seeking an Internal Sales Representative to join our team in Mascot. You will play a critical role in supporting our service business by managing customer enquiries, preparing quotations and progressing sales opportunities from initial request through to order handover. Working closely with Sales, Service Operations, Field Service Engineers and Technical Support teams, you will ensure customers receive timely, accurate and commercially sound service proposals while maintaining high standards of customer experience and operational excellence.

Key responsibilities

• Manage service enquiries and customer updates
• Build and maintain key stakeholder relationships
• Prepare and follow up quotations and proposals
• Review documentation and ensure commercial accuracy
• Manage Salesforce opportunities and pipeline activity
• Drive opportunity conversion and complete order handovers

You will bring

• Experience in sales support, customer service or service administration
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Experience with quotations, pricing and commercial documentation
• Ability to manage competing priorities and deadlines
• Strong stakeholder engagement and relationship management skills
• Sound commercial judgement and business acumen
• Proficiency with ERP and CRM systems (SAP and Salesforce preferred)
• Proactive approach with a willingness to learn technical products and services
• Ongoing training and professional development
• A supportive and collaborative team environment

Competitive salary, Sales Incentive paid quarterly or annually and employee benefits

Hybrid work environment

Onsite parking

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.