Internal Sales & Operations Coordinator Utilities

Eaton Corporation; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Training & development

Job summary

Eaton Corporation in Sydney seeks an Internal Sales & Operations Coordinator for utilities. You will manage orders, coordinate with factories and suppliers, and support shipments and sales activities.

The role requires 3–5 years in internal sales or customer service, strong organisational and numeric skills, and SAP experience preferred. You will liaise with multiple teams to ensure timely delivery and accurate documentation.

Qualifications

• 3-5 years relevant experience in internal sales, sales coordination or customer service.
• Strong organisational, numerical and systems capability, with SAP experience preferred but not essential.
• Strong communication, attention to detail, initiative and problem-solving skills.
• Ability to manage competing priorities and work autonomously.
• Experience in the electrical industry or purchasing/operations would be advantageous but is not essential.

Responsibilities

• Manage customer orders and enquiries, including order entry, acknowledgements, quotations, order updates and despatch.
• Coordinate with factories and international suppliers on production orders, purchasing requirements, factory pricing, lead times and order follow-up.
• Coordinate shipments and despatch, including order pickups, incoming shipments, packing lists and test reports.
• Support sales activities, including warranties, contract price reviews, rise & fall calculations, sales forecasting and reporting.
• Liaise with internal and external teams to support product, order, procurement and delivery requirements.
• Maintain accurate sales and operational documentation and provide timely updates to customers and internal stakeholders.

Skills

Organisational skills

Numerical ability

Systems capability

Communication skills

Initiative

Problem solving

Tools

SAP

Job description

Internal Sales & Operations Coordinator Utilities

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Distribution Systems & Services Division (PDSS) offers power management solutions predominantly in renewable, mining, industrial, utility, commercial, data centres, mission critical infrastructure, residential, construction, transport networks and healthcare segments. Our custom engineered products and services are designed with a mission of achieving unparalleled safety while helping our customers on their mission to reduce their consumption and enter the carbon neutral world.

We are seeking an Internal Sales & Operations Coordinator who can provide day-to-day sales and operational coordination, support customer orders, production, procurement and shipments, and work closely with key stakeholders to ensure efficient processes and timely execution.

What you’ll do

• Manage customer orders and enquiries, including order entry, acknowledgements, quotations, order updates and despatch.
• Coordinate with factories and international suppliers on production orders, purchasing requirements, factory pricing, lead times and order follow-up.
• Coordinate shipments and despatch, including order pickups, incoming shipments, packing lists and test reports.
• Support sales activities, including warranties, contract price reviews, rise & fall calculations, sales forecasting and reporting.
• Liaise with internal and external teams to support product, order, procurement and delivery requirements.
• Maintain accurate sales and operational documentation and provide timely updates to customers and internal stakeholders.

What we‘re looking for

• 3-5 years relevant experience in internal sales, sales coordination or customer service.
• Strong organisational, numerical and systems capability, with SAP experience preferred but not essential.
• Strong communication, attention to detail, initiative and problem-solving skills.
• Ability to manage competing priorities and work autonomously.
• Experience in the electrical industry or purchasing/operations would be advantageous but is not essential.

What we offer

• Competitive salary and access to bonus scheme
• Inclusive working environment
• Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.