Internal Sales Engineer – Valve & Automation

Proeger Flow Solutions; Sunshine Coast Regional; On-site; AUD 80,000 - 110,000; Full time

Job summary

Proeger Flow Solutions on the Sunshine Coast is seeking an Internal Sales Engineer – Valve & Automation to join our on-site team in Baringa. You will handle technical quotations, valve sizing, actuator sizing, and product documentation, coordinating with customers, distributors, and internal teams to ensure compliant, timely delivery of projects.

You will review specs, select components, and prepare detailed proposals while maintaining strong customer relationships and maximizing profitability.

Qualifications

• Diploma or Degree in mechanical, electrical, process or chemical engineering or related technical discipline.
• 2-5 years experience in industrial valves and automation.
• Experience in process control and instrumentation.
• Technical sales support experience.
• Bilingual in French, Spanish or Portuguese is an advantage.

Responsibilities

• Respond to customer enquiries regarding valves, actuators, and automation products.
• Prepare and follow up quotations in a timely manner.
• Provide technical product recommendations based on customer applications.
• Support external sales representatives with technical and commercial information.
• Maintain strong customer relationships and deliver high levels of customer service.
• Assist customers with product availability, lead times, pricing, and order status.

Skills

Valve sizing

Actuator sizing

Tender documents reading

P&IDs understanding

ERP/CRM proficiency

Excel

Microsoft Office

Customer service

Process control

Education

Diploma or Degree in Mechanical Engineering

Electrical Engineering

Process or Chemical Engineering

Related technical discipline

Tools

Cin7

SAP

ERP/CRM systems

Job description

Proeger Flow Solutions are growing and expanding its sales team. We design and manufacture specialist severe-service mining valves and control systems for paste backfill and tailings transportation systems. The company’s expertise centers on medium to extremely high-pressure paste cement transfer from surface batching plants to underground reticulation networks. With exports accounting for approximately 80 percent of total sales, Proeger Flow Solutions serves mining operations around the world. Its signature zero cavity / zero dead-leg valve technology for high-pressure paste backfill applications is a key differentiator and the foundation of its market success.

Role Description

The Internal Sales Engineer – Valve & Automation is a full-time, on-site role based in Baringa on the southern end of the Sunshine Coast, Queensland. As the Internal Sales Engineer you will be focused on Valve & Automation Products, providing technical and commercial support to customers, external sales teams, distributors and end users. The role focuses on preparing quotations, selecting and sizing valves and actuators, processing orders, managing customer enquiries, and ensuring projects are delivered according to customer specifications and industry standards.

The position serves as the link between customers, engineering, operations, and external sales personnel to ensure accurate product selection, competitive pricing, and excellent customer service.

Key Responsibilities

• Respond to customer enquiries regarding valves, actuators, and automation products.
• Prepare and follow up quotations in a timely manner.
• Provide technical product recommendations based on customer applications.
• Support external sales representatives with technical and commercial information.
• Maintain strong customer relationships and deliver high levels of customer service.
• Assist customers with product availability, lead times, pricing, and order status.

Technical Engineering Support

• Review customer specifications, datasheets, P&IDs, and project requirements.
• Select and size:
• Emergency Dump Valve,
• Knife Gate Valves
• Sampling Valves
• Ball Valves
• Check Valves
• Butterfly Valves
• Pinch Valves
• Control Valves
• Pneumatic Actuators
• Electric Actuators
• Solenoid Valves & Accessories
• Generate technical proposals and product documentation.
• Ensure compliance with applicable standards and customer specifications.
• Recommend valve automation solutions for process control applications.
• Prepare detailed quotations and tenders.
• Review RFQs (Requests for Quotation) and project documentation.
• Liaise with suppliers and manufacturers for pricing and technical support.
• Calculate margins and ensure company profitability targets are achieved.
• Track quotation status and conversion rates.

Order Processing & Project Coordination

• Convert successful quotations into sales orders.
• Coordinate with project management, procurement, warehouse, production, and freight forwarders.
• Monitor delivery schedules and address order-related issues.
• Provide weekly and monthly production status reports for customers
• Ensure all project documentation is complete and accurate.
• Support FAT (Factory Acceptance Testing) requirements when applicable.

Product & Market Knowledge

• Maintain up-to-date knowledge of:
• Instrumentation products
• Industry regulations and standards
• Identify opportunities for upselling and cross-selling products.
• Participate in product training and manufacturer updates.

Documentation & Administration

• Maintain CRM and sales records with the company ERP system and SharePoint project folders.
• Maintain quote register and quote follow-ups / revalidation.
• Prepare reports on quotations, sales activities, and forecasts.
• Manage technical documentation, drawings, datasheets, and certificates.
• Ensure all records comply with company quality procedures.

Typical Duties

• Answer technical and sales enquiries via phone and email.
• Prepare valve sizing calculations and actuator torque calculations.
• Follow up on outstanding quotations.
• Carryout contract reviews of purchase orders
• Process purchase orders and generate sales orders.
• Coordinate with project management, engineering teams and suppliers on lead times and special requirements.
• Support external sales visits with technical information when needed
• Resolve customer issues related to product selection or delivery.
• Generate technical submittals and compliance documentation.

Required Qualifications

Education

• Diploma or Degree in:
• Mechanical Engineering
• Electrical Engineering
• Process or Chemical Engineering
• Or and other related technical discipline

Experience

• 2-5 years experience in:
• Industrial valves and automation
• Process control
• Instrumentation
• Automation products
• Technical sales support

Key / Technical Skills

• Valve selection and sizing.
• Actuator sizing and automation solutions.
• Reading tender documents, terms and conditions of contract, P&IDs and engineering drawings.
• Understanding process systems and flow control.
• Knowledge of pressure, temperature, and flow calculations.
• Cin7 / SAP or similar ERP/CRM software system proficiency.
• Microsoft Office Suite skills, especially Excel, Word and PowerPoint.

Soft Skills

• Customer-focused mindset.
• Problem-solving ability.
• Time management and organizational skills.
• Ability to work under pressure and meet deadlines.
• Team collaboration skills
• Bilingual in either French, Spanish or Portuguese and advantage

KPIs / Performance Measurement

• Quotation turnaround time.
• Quotation accuracy
• Quote-to-order conversion rate.
• Sales revenue generated.
• Gross profit margin achieved.
• Order accuracy.
• Growth in valve and automation product sales.