Internal Sales Engineer

Hydac; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

HYDAC Australia invites a Sales Engineer to join our Sydney branch. You will be the technical conduit between customers and internal teams, delivering expert guidance on hydraulic and motion-control solutions, preparing competitive quotes, and managing orders from start to finish.

In this role you’ll support Sales Engineers, interpret technical requirements, and promote value-added products while nurturing long-term customer relationships and collaborating with engineering, service and logistics

Qualifications

• Trade qualification or tertiary degree in mechanical, mechatronics, or electrical engineering.
• Strong technical understanding of hydraulic, mechanical, and motion-control systems.
• Ability to read and interpret technical drawings and specifications.

Responsibilities

• Serve as the first point of contact for customer enquiries with technical advice.
• Prepare accurate quotations aligned with customer requirements and objectives.
• Manage orders from quotation through to fulfilment with accurate product data.
• Support External Sales Engineers with product selection and proposals.
• Act as a trusted technical advisor for application requirements and troubleshooting.
• Collaborate with Engineering, Service, Logistics, Operations and Warehouse teams.

Skills

Hydraulic systems

Motion control

Technical drawings reading

Customer communication

Education

Mechanical Engineering

Mechatronics

Electrical Engineering

Tools

SAP

CRM

MS Office

Job description

Join HYDAC – A Global Leader in Motion & Control Solutions and Drive Customer Success Through Technical Expertise

Are you an ambitious and technically skilled professional ready to take the next step in your career?

HYDAC, a global leader in hydraulic components and systems, is looking for a Sales Engineer to join our Sydney Branch New South Wales. This is an exciting opportunity to contribute to a growing company with over 40 years of success in Australia and a strong presence across five branches nationwide.

About HYDAC:

With a proven track record of excellence, HYDAC combines innovative technology, industry-leading products, and a talented team to deliver high-quality hydraulic solutions worldwide. Our success is built on our people, and we are looking for someone who shares our passion for technical excellence and customer satisfaction.

What You'll Be Doing

Serve as the first point of contact for customer enquiries, providing timely and professional technical advice on products, applications, and system solutions.

Prepare accurate and competitive quotations aligned with customer requirements and commercial objectives.

Manage customer orders from quotation through to fulfilment, ensuring accuracy across product selection, pricing, delivery, and customer information.

Support External Sales Engineers with product selection, technical specifications, solution development, and proposal preparation.

Act as a trusted technical advisor, assisting customers with application requirements, troubleshooting, and fit‑for‑purpose solutions.

Identify opportunities to promote products and value‑added solutions by understanding customer needs and recommending suitable alternatives.

Collaborate closely with Engineering, Service, Logistics, Operations, and Warehouse teams to ensure efficient order processing and customer satisfaction.

Build and maintain strong long‑term relationships with both new and existing customers through responsive communication and proactive support.

Coordinate effectively with internal stakeholders to ensure smooth workflow and timely resolution of customer and operational requirements.

Support stock allocation and availability activities to provide accurate delivery information and customer updates.

Assist with dispatch activities when required, including picking, packing, labelling, and preparing products for shipment.

Contribute to maintaining a safe, clean, and organised work environment.

Provide cross‑functional support across Sales, Operations, Logistics, and Warehouse functions to support daily business operations.

Ensure all activities comply with company policies, quality standards, and workplace health and safety requirements.

What We're Looking For

Qualifications

Trade qualification or tertiary degree in Mechanical Engineering, Mechatronics, Electrical Engineering, or a related technical discipline will be highly regarded.

Strong technical understanding of hydraulic, mechanical, motion control, or related industrial systems.

Ability to read and interpret technical drawings, engineering specifications, and technical documentation.

Experience

Experience in Internal Sales, Technical Support, Customer Service, or a similar customer‑facing technical role.

Background working with hydraulic, mechanical, motion control, automation, or industrial engineering products.

Experience using ERP and CRM systems is desirable.

Skills & Attributes

Excellent verbal and written communication skills with the ability to engage effectively with customers and internal stakeholders.

Strong customer focus and the ability to develop lasting professional relationships.

Collaborative approach with the ability to work effectively across Sales, Engineering, Service, Operations, Logistics, and Warehouse teams.

Hands‑on attitude and willingness to support operational and dispatch activities when required.

Strong organisational and time‑management skills with the ability to manage multiple priorities and meet deadlines.

High attention to detail, particularly when preparing quotations, processing orders, and managing product information.

Commercial awareness with the ability to identify sales opportunities and contribute to business growth.

Proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.

Experience with SAP or other ERP platforms will be highly regarded.

Who You Are

You are a technically capable and customer‑focused professional who enjoys solving problems, building relationships, and delivering practical solutions. You thrive in a collaborative environment, take ownership of your work, and are motivated by helping customers achieve successful outcomes while contributing to the growth of the business.