Service Sales Engineer

Bosch; City Of Swan; On-site; AUD 110,000 - 130,000; Full time

Job summary

Bosch Rexroth Australia in Perth, WA, is seeking an experienced Service Sales Engineer – Hydraulics to drive aftermarket service sales, deliver technical support, and build strong customer relationships across the region.

You will collaborate with Service, Engineering and Purchasing teams to develop service proposals, manage contracts, and ensure reliable, high‑quality hydraulic solutions for industrial customers.

Qualifications

• Minimum 5 years in aftermarket sales, service sales, or technical account management.
• Strong hydraulics, industrial equipment, or related technical environment experience.
• Proven ability to build long-term customer relationships and identify growth opportunities.
• Solid understanding of hydraulic systems, fluid power products, or rotating equipment.
• Trade qualification as a Fitter and Machinist or equivalent background; engineering quals considered.

Responsibilities

• Identify and develop new customers and aftermarket opportunities across the region.
• Build and maintain long-term customer relationships through regular engagement and technical support.
• Prepare quotations, service contracts, and follow up on opportunities.
• Provide technical advice and solutions to customers and support the service team.
• Negotiate tender and contract requirements for optimal outcomes.
• Coordinate service activities and support project delivery.
• Collaborate with Service, Engineering, Purchasing and Production teams.
• Maintain accurate CRM records and pipeline reporting.

Skills

hydraulics

technical sales

customer relationships

crm

proposals

Education

Trade qualification (Fitter and Machinist)

Engineering qualification or equivalent experience

Tools

CRM software

ERP systems

Microsoft Office

Job description

Company Description

At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation.

In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment.

Around 33,800 people in over 80 countries - and one corporate purpose: \"We move industries to make our planet a better place.\"

Job Description

We are seeking an experienced and technically minded Service Sales Engineer – Hydraulics to join our team in Perth, WA.

This is a customer focused role responsible for driving aftermarket and service sales growth across the region while providing technical support and solutions to customers. Working closely with internal teams and customers, you will identify opportunities, develop long term relationships, and deliver high quality service solutions that maximise reliability and performance.

You will play a key role in growing the service business, supporting customers with both pre and post sales advice, and ensuring service projects and customer requirements are delivered successfully.

What you will be doing

• Business Development: Identify and develop new customers and aftermarket opportunities across the region.


• Customer Relationship Management: Build and maintain long term customer relationships through regular engagement and technical support.


• Service Sales & Proposals: Prepare quotations, service contract proposals and follow up on current and future work opportunities.


• Technical Support: Provide technical advice and solutions to customers and support the service team with specialist knowledge.


• Tender & Contract Management: Negotiate tender and contract requirements to achieve the best outcomes for both customers and the business.


• Project Coordination: Coordinate service activities and support the successful delivery of service projects.


• Collaboration: Work closely with Service, Engineering, Purchasing, Production and other internal teams to deliver customer outcomes.


• CRM & Reporting: Maintain accurate customer records, opportunities and pipeline information and provide regular reporting.

Qualifications

• Minimum 5 years' experience in aftermarket sales, service sales, technical account management, or a similar customer facing role.


• Strong experience within hydraulics, industrial equipment, heavy industry, manufacturing, or related technical environments.


• Proven ability to build long term customer relationships, identify growth opportunities, and support technical service solutions.


• Sound technical understanding of hydraulic systems, fluid power products, rotating equipment, or similar mechanical systems.


• Trade qualification as a Fitter and Machinist, Plant Mechanic, or equivalent mechanical trade background. Engineering qualifications or relevant industry experience will also be considered.


• Strong communication and stakeholder engagement skills, with the ability to work effectively across technical and operational teams.


• Proficient computer skills across Microsoft Office and CRM / sales systems.


• Current driver's licence and willingness to travel as required.