Internal Sales & Customer Care Specialist

Greensteel; Yeppoon; On-site; AUD 52,000 - 64,000; Full time

Job summary

Greensteel Yeppoon invites an enthusiastic Internal Salesperson to join our Central Queensland team. You’ll support customers by phone, email, and in-store, prepare quotes, and process orders while coordinating with warehouse and delivery teams.

You’ll build strong customer relationships, support external sales staff, and maintain accurate product knowledge and sales records. A collaborative, proactive mindset and team focus are essential for success.

Qualifications

• Experience in internal sales, retail, or customer service.
• Strong communication and people skills.
• A proactive and positive attitude.
• Computer proficiency and attention to detail.
• Experience in the steel or building industry is helpful but not required.
• Ability to work well in a team environment.

Responsibilities

• Assist customers via phone, email, and in-store.
• Prepare quotes and process orders.
• Coordinate with the warehouse and delivery teams.
• Build and maintain strong customer relationships.
• Support external sales staff and management.
• Maintain accurate sales records and product knowledge.

Skills

Internal sales experience

Customer service

Communication skills

Teamwork

Attention to detail

Job description

Greensteel Yeppoon invites an enthusiastic Internal Salesperson to join our Central Queensland team. You’ll support customers by phone, email, and in-store, prepare quotes, and process orders while coordinating with warehouse and delivery teams.

You’ll build strong customer relationships, support external sales staff, and maintain accurate product knowledge and sales records. A collaborative, proactive mindset and team focus are essential for success.