Internal Sales: Building Quotes & Orders Pro

Dahlsens Building Centres Pty; Townsville City; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Birthday paid day

EAP for family

Uniform provided

Retail discounts

Team discounts

Growth culture

Supportive team

Job summary

Dahlsens Building Centres Pty in Townsville is seeking an experienced Sales, Quotes & Orders team member to bridge customers with the products they need, providing expert advice, preparing accurate quotations, processing orders and delivering outstanding service.

With trade, construction or building industry experience, you will build relationships with customers, identify opportunities to add value and help grow the branch.

Qualifications

• Minimum 3 years’ experience in a Quoting & Ordering role or similar preferred.
• Knowledge of building materials and associated products advantageous.
• Excellent written and verbal communication skills.
• Experience dealing with suppliers and logistics.
• Commitment to Safety and Customer service.
• Solid understanding of building products.
• High level of computer literacy and ability to learn new systems quickly.

Responsibilities

• Prior experience with hardware or within the building industry is essential.
• Processing of customer orders & quotes by phone and email.
• Preparing accurate quotes for customer orders.
• Following up with builders to convert quotes to orders.
• Monitoring orders and communicating delays to builders.
• Review invoices to ensure accuracy.
• Monitoring stock levels to ensure supply and demand needs are met.
• Cross-sell product ranges to builders for a one-stop shop approach.
• Maintain high site safety standards and duty of care for the team and visitors.
• Collaborate within a network to stay informed about the local market.
• Identify and assess customer needs with strong interpersonal skills and active listening.

Skills

Quoting & Ordering

Building materials

Communication skills

Supplier relations

Safety

Building products

Computer literacy

Job description

Dahlsens Building Centres Pty in Townsville is seeking an experienced Sales, Quotes & Orders team member to bridge customers with the products they need, providing expert advice, preparing accurate quotations, processing orders and delivering outstanding service.

With trade, construction or building industry experience, you will build relationships with customers, identify opportunities to add value and help grow the branch.