Internal customer sales

PEAK MANUFACTURING; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

PEAK MANUFACTURING in Seven Hills, NSW, is seeking an Internal Customer Sales representative to drive growth within internal accounts and business units. You will understand client needs, propose tailored solutions, and manage orders from inquiry to delivery.

The role emphasizes relationship building, cross-functional collaboration, and achieving sales targets while delivering outstanding customer service.

Qualifications

• Proven experience in a sales role, preferably internal sales or B2B.
• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion abilities with a customer-centric approach.
• Demonstrated sales achievement and track record of meeting or exceeding targets.

Responsibilities

• Managing and nurturing relationships with internal customers and business units to understand their needs and requirements.
• Identifying sales opportunities and developing strategies to maximise revenue from internal customer accounts.
• Preparing and presenting product proposals and solutions to internal stakeholders.
• Processing customer orders accurately and efficiently whilst ensuring timely delivery and customer satisfaction.
• Collaborating with operational, production and logistics teams to ensure seamless order fulfilment.
• Maintaining comprehensive customer records and sales data in company systems.
• Achieving and exceeding sales targets and KPIs as set by management.
• Providing exceptional customer service and resolving any issues or concerns promptly.
• Contributing to the development of sales strategies and initiatives that drive business growth.
• Attending product training and sales development sessions to maintain product knowledge and selling skills.

Skills

Proven sales experience (internal/B2B)

Strong communication

Negotiation & persuasion

Target achievement track record

Time management

Problem-solving mindset

Attention to detail

Team collaboration

Tools

CRM systems

Microsoft Office

Job description

PEAK MANUFACTURING is a dynamic and innovative company committed to delivering exceptional products and services to our clients. With a strong reputation for quality, reliability and customer satisfaction, we have established ourselves as a trusted partner in the manufacturing sector. Our team is passionate about driving excellence and fostering a collaborative culture where every member contributes to our continued success.

About the role

We are seeking an Internal Customer Sales representative to join our sales team on a full-time basis at our Seven Hills NSW location. In this pivotal role, you will be the primary point of contact for our internal customers and business units, driving sales growth and strengthening relationships with key stakeholders. You will play a crucial role in understanding customer needs, identifying opportunities, and delivering tailored solutions that support the commercial objectives of PEAK MANUFACTURING.

Key responsibilities

• Managing and nurturing relationships with internal customers and business units to understand their needs and requirements
• Identifying sales opportunities and developing strategies to maximise revenue from internal customer accounts
• Preparing and presenting product proposals and solutions to internal stakeholders
• Processing customer orders accurately and efficiently whilst ensuring timely delivery and customer satisfaction
• Collaborating with operational, production and logistics teams to ensure seamless order fulfilment
• Maintaining comprehensive customer records and sales data in company systems
• Achieving and exceeding sales targets and KPIs as set by management
• Providing exceptional customer service and resolving any issues or concerns promptly
• Contributing to the development of sales strategies and initiatives that drive business growth
• Attending product training and sales development sessions to maintain product knowledge and selling skills

What we're looking for

• Proven experience in a sales or sales consulting role, preferably in an internal sales or B2B environment
• Strong communication and interpersonal skills with the ability to build and maintain effective relationships
• Excellent negotiation and persuasion abilities with a customer-centric approach
• Demonstrated sales achievement and track record of meeting or exceeding targets
• Proficiency with CRM systems and Microsoft Office applications
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Problem-solving mindset with the ability to think creatively and strategically
• Attention to detail and accuracy in documentation and data entry
• A positive attitude and willingness to collaborate across teams

What we offer

At PEAK MANUFACTURING, we invest in our people and provide a supportive work environment that encourages professional growth and development. We offer competitive remuneration packages, ongoing sales training and mentoring to enhance your skills and career progression. Our team benefits from a collaborative culture where your contributions are valued and recognised.

We are a growing company which has expansion in the horizon , expanding stores into other suburbs for growth and more convenience for customers .