Internal Communications Specialist: Frontline Engagement

Programmed Au; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible working

Retailer discounts

Professional development

Wellbeing program

Job summary

Programmed is seeking a Marketing Communications professional to support clear, engaging and timely communication across our workforce, partnering with Operations, HR and leadership to keep employees informed and aligned with business priorities.

The role focuses on developing internal comms strategies for frontline and remote staff, producing content such as safety updates, HR announcements and employee stories, and facilitating two-way feedback to address common questions.

Qualifications

• 2–3 years of internal communications experience
• Experience delivering comms for frontline or dispersed teams
• Strong written communication turning complex info into clear content
• Strong stakeholder management with Operations, HR, Marketing and leaders
• Proactive, organised with ability to manage multiple deadlines
• Experience in large/operational environments is a plus

Responsibilities

• Develop internal communication strategies to engage frontline and remote employees
• Create and distribute content including safety updates, HR announcements and employee stories
• Support two-way communication via simple feedback channels
• Collaborate with Operations, HR and Marketing to tailor messages
• Coordinate safety, compliance and training communications clearly and promptly
• Identify opportunities to improve channels and processes to boost engagement

Skills

Internal communications

Frontline communications

Stakeholder management

Content writing

Project coordination

Tools

MS Office

Job description

Programmed is seeking a Marketing Communications professional to support clear, engaging and timely communication across our workforce, partnering with Operations, HR and leadership to keep employees informed and aligned with business priorities.

The role focuses on developing internal comms strategies for frontline and remote staff, producing content such as safety updates, HR announcements and employee stories, and facilitating two-way feedback to address common questions.