Communications Specialist

Programmed Au; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible working

Retailer discounts

Professional development

Wellbeing program

Job summary

Programmed is seeking a Marketing Communications professional to support clear, engaging and timely communication across our workforce, partnering with Operations, HR and leadership to keep employees informed and aligned with business priorities.

The role focuses on developing internal comms strategies for frontline and remote staff, producing content such as safety updates, HR announcements and employee stories, and facilitating two-way feedback to address common questions.

Qualifications

• 2–3 years of internal communications experience
• Experience delivering comms for frontline or dispersed teams
• Strong written communication turning complex info into clear content
• Strong stakeholder management with Operations, HR, Marketing and leaders
• Proactive, organised with ability to manage multiple deadlines
• Experience in large/operational environments is a plus

Responsibilities

• Develop internal communication strategies to engage frontline and remote employees
• Create and distribute content including safety updates, HR announcements and employee stories
• Support two-way communication via simple feedback channels
• Collaborate with Operations, HR and Marketing to tailor messages
• Coordinate safety, compliance and training communications clearly and promptly
• Identify opportunities to improve channels and processes to boost engagement

Skills

Internal communications

Frontline communications

Stakeholder management

Content writing

Project coordination

Tools

MS Office

Job description

Job Description

About the Opportunity

We are looking for a Marketing Communications professional to support clear, engaging and timely communication across our workforce.

Working closely with Operations, HR and leadership team, you will develop and deliver communications that keep employees informed, connected and aligned with business priorities.

Key Responsibilities

• Develop internal communication strategies that effectively engage frontline and remote employees across a diverse workforce.
• Create and distribute engaging content including safety updates, operational communications, HR announcements, employee stories and key business messages.
• Support two-way communication by establishing simple feedback channels and identifying common questions, themes and concerns across the workforce.
• Partner with Operations, HR and Marketing to ensure communications are timely, relevant and tailored to frontline employees and local operational needs.
• Coordinate safety, compliance and training communications, ensuring important information is communicated clearly and promptly to affected employees.
• Identify opportunities to improve communication channels and processes, helping strengthen employee engagement and connection across dispersed teams.

About You

We are looking for someone who is confident working across a large, operationally focused organization and can translate information into clear, engaging communications for a frontline audience.

You will ideally have:

• 2-3 years of previous experience in internal communications, employee communications or a similar communications role
• Experience developing and delivering communications for frontline, operational, field-based or geographically dispersed teams.
• Strong written communication skills, with the ability to turn complex information into clear, practical and engaging content.
• Strong stakeholder management skills and the ability to work collaboratively with Operations, HR, Marketing and senior stakeholders.
• A proactive approach, with strong organization skills and the ability to manage competing priorities and deadlines.
• Experience working in a large, complex or operational environment will be highly regarded.

Why You’ll Love Working with Us at Programmed

At Programmed, we are committed to creating a supportive workplace where our people can grow, feel valued and do their best work.

Some of the benefits include:

• Competitive remuneration: Attractive salary package, supported by our annual performance and remuneration review process.
• Flexibility and a great team: Enjoy a flexible working environment while working alongside a collaborative and supportive team.
• Exclusive employee perks: Access discounts and benefits across 600+ retailers , including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, Supercheap Auto and many more.
• Investing in your development: Access professional development opportunities including certificates, webinars, mentoring and practical training to support your career growth.
• Supporting your wellbeing: A strong commitment to safety, generous paid parental leave and access to our Employee Assistance Program, along with wellbeing initiatives designed to support you and your family.

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.

Our Facility Management business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm. We value diversity and seek to build a workforce that reflects the communities in which we operate. We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences. We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities. If flexibility would support your success in this role, we encourage you to apply.