Internal Communications Officer Digital Platforms

Warrigal; Oak Flats; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Salary packaging benefits

Career break schemes

Professional development

Gym access

EAP support

Job summary

Warrigal is seeking an Internal Communications Officer for Digital Platforms to keep our people informed, connected and engaged through clear, accessible content. In this role you’ll produce newsletters, staff and resident communications, signage and branded materials, and manage our SharePoint intranet and other digital channels.

You’ll balance writing, editing, content coordination and design, collaborating with the Internal Communications Manager and across Warrigal to ensure the brand voice

Qualifications

• Tertiary qualifications in communications or related field.
• Excellent writing, editing and proofreading skills with strong attention to detail.
• Ability to follow brand voice and editorial guidelines and respond to feedback.
• Strong organisational skills and ability to manage competing priorities.
• Experience with internal communications and engaging diverse audiences.
• Proficiency in Microsoft 365, including Teams, Outlook, Word and SharePoint.

Responsibilities

• Create clear, accessible internal communications for staff and residents.
• Manage newsletters, staff and resident communications, signage and branded materials.
• Oversee SharePoint intranet and communication resources to ensure accuracy and accessibility.
• Collaborate with Internal Communications Manager and cross-functional teams.
• Ensure communications align with Warrigal's values and brand voice.

Skills

Writing

Editing

Proofreading

Content coordination

Stakeholder management

Education

Tertiary qualifications in communications

Tools

Microsoft 365

SharePoint

Teams

Outlook

Word

Job description

Could you be our next Internal Communications Officer- Digital Platforms?

At Warrigal, we’re proud to be a leader in aged care, where great people create meaningful experiences and help keep our community connected. We’re looking for an Internal Communications Officer who is thoughtful, creative and organised, with a genuine passion for making communication clear, accessible and meaningful.

You’re someone who notices the details, takes pride in getting things right and can turn complex information into clear, engaging content. You’re adaptable, collaborative and comfortable balancing different priorities without losing quality.

You have sound judgement, a strong eye for presentation and an instinct for what different audiences need. Most importantly, you understand that great communication helps people feel informed, included and valued.

You’ll share Warrigal’s values of Integrity, Respect, Compassion and Innovation, and our vision of a world where older people are known, loved and connected.

About Warrigal

At Warrigal, our vision is simple yet profound: to create a world where older people feel known, loved, and connected. Our values – Integrity, Respect, Innovation and Compassion - guide our approach and purpose—Enabling older people live their best lives on their terms. We’re dedicated to providing dignity, community, and belonging to all older people.

We believe in creating joyful experiences, lasting memories, and a society that celebrates aging. Every team member at Warrigal contributes to this legacy, ensuring it continues to inspire generations to come.

The opportunity

As an Internal Communications Officer at Warrigal, you’ll help keep our people informed, connected and up to date through clear, engaging and accessible communication.

Working closely with the Internal Communications Manager, you’ll create a range of content including newsletters, staff and resident communications, signage and branded materials. You’ll also help manage our SharePoint intranet and communication resources, making sure information is accurate, easy to find and consistent with our brand and voice.

It’s a varied role that will see you move between writing, editing, content coordination, design and digital platforms. You’ll work with people across Warrigal to bring information together and turn it into communications that are useful, relevant and easy to understand.

We’re looking for someone who is organised, creative and detail-focused, who takes pride in producing quality work and enjoys working across different types of communication. Most importantly, you’ll understand the difference thoughtful communication can make in helping people feel known, loved and connected.

The benefits | Recognising your value

• Competitive remuneration + packaging benefits + super
• Not For Profit salary packaging benefits – pay up to $18,550 less tax per year, meaning more money for you
• Career break schemes, additional purchased leave and more
• Commitment to on-going professional and career development
• Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
• 24/7 access to mental, physical, social and financial support via the EAP

The requirements | What it takes to do this work

Essential:

• Relevant tertiary qualifications or experience in communications, marketing, journalism, PR or a related field.
• Excellent writing, editing and proofreading skills, with strong attention to detail and accuracy.
• Ability to work within an established house style, voice and editorial guidelines and respond constructively to feedback.
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines and work independently.
• Strong interpersonal skills and confidence working with diverse internal and external stakeholders.
• Discretion and sound judgement when handling confidential information.
• Understanding of internal communications and the ability to communicate with empathy.
• Understanding of and commitment to workplace equity, diversity and inclusion.
• Proficiency in Microsoft 365, including Teams, Outlook, Word and SharePoint, and ability to learn new platforms quickly.
• Current NSW driver licence.

Desirable:

• SharePoint intranet experience, including page creation, permissions and content management.
• Graphic design and multimedia skills using Canva, Adobe Creative Suite or similar tools.
• Understanding of Large Language Models, including how they work and their limitations.
• Knowledge of the aged care sector and key industry issues.

What our people love about working here:

A supportive, passionate culture: It’s a community filled with inspiring, big-hearted people. We back each other, listen without judgement and lead with kindness, respect and unwavering support - for our customers, residents and each other. This is encouraged from the top down and worked hard at – every day.

Leaders who value you: It’s important you feel valued. To us, this is not a one-off task. But a commitment to creating an environment where you feel seen, heard and valued – every day. Leaders and managers go out of their way to understand you, respect your opinions and hear what you have to say. This creates greater unity and collaboration with each other.

One team, united in our purpose: We support older people to have great lives. We put older people first in everything we do. On an everyday level, we help them age with dignity, independence, happiness and connectedness. On a big picture level, we’re challenging ageist thinking in Australia. This is the Warrigal Way.

Who we are | A community who cares

Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra – if that’s what you want.

Rediscover meaning at work

This is your chance to do work that matters, and make a meaningful difference to the lives of Australia’s older community – now and in the future.