Internal Communications Advisor

VicRoads; Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

VicRoads seeks an Internal Communications Advisor on a six-month max term, reporting to Corporate Communications Manager. The role blends writing with digital delivery, shaping messages that align with strategy, values and priorities across channels.

It requires collaboration with leaders to drive employee engagement and change initiatives. You will manage content across email, intranet, events and SharePoint, delivering campaigns end-to-end and measuring impact while supporting a flexible,

Qualifications

• Experience in internal communications, corporate affairs, journalism, or related field.
• Strong storytelling to translate complex change into clear content.
• Ability to manage campaigns end-to-end with measurable outcomes.

Responsibilities

• Create content across email, intranet, and events to showcase people and achievements.
• Coordinate internal events including town halls and staff engagements.
• Lead intranet management with SharePoint and collaborate with leaders on campaigns.
• Develop and deliver end-to-end comms campaigns with evaluation and targeting.

Skills

Internal communications

Stakeholder engagement

Content writing

Campaign management

SharePoint

Canva

Adobe Creative Suite

Tools

SharePoint

Campaign Monitor

Canva

Adobe Creative Suite

Job description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.Annual Salary Range: Commensurate with ExperienceEmployment Type : 6 months Max Term - Full-TimeUsual Work Location : QV 180 Lonsdale Street CBD/ Work from homeAbout the OpportunityWe're seeking a contemporary and strategically minded Internal Communications Advisor to join VicRoads on a six-month max term opportunity . Reporting to the Corporate Communications Manager, you will play a key role in delivering clear, engaging and purposeful communications that help employees understand organisational priorities, navigate change and stay connected to our purpose, strategy and values. Working across a broad range of business areas, you'll partner with leaders and stakeholders to develop content, campaigns and engagement initiatives that inform, inspire and drive action.This is a hands-on role that blends strong communication expertise with a digital-first mindset. You'll create compelling content across multiple channels, coordinate major employee engagement activities including town halls, manage and enhance our SharePoint intranet, and provide strategic communications support to senior stakeholders. Success in this role will come from your ability to balance storytelling, stakeholder engagement and campaign delivery with a practical understanding of modern communications tools, channels and performance measurement.Key Responsibilities include:Create engaging and impactful content across email, intranet and employee events, including profiles, Q&As and feature stories that showcase our people, their work and achievements.Coordinate and support internal events, including town halls and staff engagement activities, preparing presentations, briefing materials, reports and event communications.Lead the management and continuous improvement of the VicRoads intranet, leveraging SharePoint capabilities to enhance the employee experience and supporting the ongoing management of team sites.Partner with leaders and stakeholders across the organisation to develop communications strategies, content and campaigns that connect employees to our purpose, strategy, values and key business initiatives.Collaborate closely with People & Culture, Brand and External Communications teams to identify and share relevant content, strengthen employee engagement and promote organisational achievements.Develop and deliver end-to-end communication and engagement campaigns, including audience targeting, channel planning, content development, cross-channel integration and performance evaluation.Monitor, analyse and report on communication effectiveness, using engagement metrics and insights to measure impact, identify trends and drive continuous improvement.Manage the Internal Communications mailbox and contribute to the corporate affairs on-call roster, providing timely communications support for employee enquiries and business-critical matters as required.About youYou are a proactive and adaptable communications professional who can hit the ground running in a fast-paced environment, delivering impactful internal communications. Combining exceptional writing and stakeholder engagement skills with a contemporary, digital-first mindset, you can translate complex information and organisational change into clear, engaging content that resonates with diverse audiences.You are comfortable partnering with senior leaders, balancing multiple priorities and delivering high-quality communications, campaigns and events. With strong technical capability across platforms such as SharePoint, email marketing tools and creative design software, you bring a practical, hands-on approach, creative flair and a passion for creating meaningful employee experiences.You'll Thrive in This Role If You:Have experience in internal communications, corporate affairs, journalism, public relations or a related communications discipline.Are a skilled storyteller who can simplify complex organisational messages and change initiatives into engaging and meaningful content.Build trusted relationships with senior stakeholders and confidently provide communications advice across all levels of an organisation.Have experience developing and delivering integrated communication and engagement campaigns from strategy through to execution and evaluation.Are proficient in SharePoint, EDM platforms such as Campaign Monitor (or similar), and other digital communication channels.Bring contemporary communications skills, including experience with Canva, Adobe Creative Suite or similar creative tools.Have strong organisational and project management skills, enabling you to manage competing priorities and deliver outcomes to tight deadlines.Are flexible and willing to travel to metropolitan and regional VicRoads sites to support town halls, employee engagement activities and other organisational events.Our cultureInnovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.What we offerSalary packaging, Fitness Passport & discounts to hundreds of retailersOpportunities for professional and personal developmentFlexible working arrangements and family-friendly practices, including 16 weeks paid parental leaveHow to applyWe encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying.Please submit your application .For a copy of the Position Description please email [e-mail], applications cannot be accepted via this email .VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.