Internal Account Executive

Gallagher AJG; Toowoomba Regional; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Wellbeing program

Employee stock purchase plan

Discounts at major retailers

Volunteering days

Diversity & inclusion

Job summary

Gallagher AJG is seeking an Internal Account Executive in Australia to support Account Executives and Brokers in managing client portfolios. The role involves insurance administration, renewals, quotes, claims support and insurer liaison.

Ideal candidates are highly organised, able to work in a fast-paced environment, and looking to build a career in insurance and agriculture. Gallagher emphasizes growth, wellbeing, and inclusion.

Qualifications

• Strong organisational skills to manage competing priorities.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Customer-focused with strong relationship management.
• Previous insurance experience is beneficial but not essential.
• Tier 1 Insurance Broking qualification (or willingness to obtain).

Responsibilities

• Assist Brokers and Account Executives with ongoing management of client portfolios.
• Support Brokers through the claims process by coordinating lodgements and liaising with the claims team.
• Prepare renewal documentation and conduct pre-renewal reviews.
• Obtain and compare quotations from insurers.
• Assist with policy remarketing and insurer submissions.
• Prepare insurance documentation, schedules, certificates and correspondence.
• Maintain accurate client records and electronic files.
• Provide timely and professional service to clients.

Skills

Organisational skills

Communication skills

Attention to detail

Customer-focused

Insurance experience beneficial

Tier 1 Insurance Broking qualification

Job description

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

AgriRisk a Gallagher company is specialist insurance brokerage focused on the agricultural sector, providing tailored insurance and risk management solutions to farming and agribusiness clients across Australia.

About the role

As an Internal Account Executive, you will play a key support role within our broking team, assisting Account Executives and Brokers with the day-to-day management of client portfolios.

You will be involved in a broad range of insurance administration and client service activities, including claims support, renewal preparation, quoting, remarketing, policy processing and insurer liaison.

This position is ideal for someone who is highly organised, enjoys working in a fast-paced environment, and is looking to build a rewarding career within the insurance and agricultural industries.

A Day in the Life

• Assist Brokers and Account Executives with the ongoing management of client portfolios.
• Support Brokers throughout the claims process by coordinating claim lodgements, following up claim progress, and liaising with our dedicated claims team.
• Prepare renewal documentation and complete pre-renewal reviews.
• Obtain and compare quotations from insurers.
• Assist with policy remarketing activities and insurer submissions.
• Prepare insurance documentation, schedules, certificates and correspondence.
• Maintain accurate client records and electronic files.
• Provide timely and professional service to clients

Skills and experience

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Customer-focused with strong relationship management skills.
• Previous experience in insurance is beneficial but not essential. Reworded this
• Tier 1 Insurance Broking qualification (or willingness to obtain).

Why Join Gallagher?

At Gallagher, we believe in empowering our people to thrive both professionally and personally. Here's what you can look forward to:

• Grow Your Career:Unlock personalised career pathways, access tailored training programs, and benefit from tuition assistance to support your professional growth.
• Prioritise Your Wellbeing:Take advantage of our wellbeing initiatives, including an employee assistance program, additional Lifestyle Leave, and resources to help you stay balanced and healthy.
• Enjoy Rewards and Benefits:Save with Gallagher Rewards, offering discounts at over 350 major retailers. Plus, participate in our Employee Stock Purchase Plan and explore salary-sacrificed superannuation options.
• Make a Difference:Give back to the community with paid volunteering days to support causes close to your heart.
• Be Part of an Inclusive Culture:Join a workplace that celebrates diversity and inclusion, welcoming people of all backgrounds, faiths, sexual orientations, gender identities, and lifestyle choices.

Employment offers are subject to satisfactory reference & background checks.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.