Internal Account Executive

Arthur J. Gallagher & Co. (AJG); Tamworth; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Gallagher is seeking an Internal Account Executive to support Account Executives and Brokers in managing client portfolios and day-to-day insurance administration. You will assist with claims, renewals, quotations, policy remarketing, and insurer liaison, while maintaining precise client records.

The role suits organised professionals with a client-focused mindset and the ability to work in a fast-paced environment within a leading global insurance broker.

Qualifications

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Customer-focused with strong relationship management skills.
• Previous experience in insurance is beneficial but not essential.
• Tier 1 Insurance Broking qualification (or willingness to obtain).

Responsibilities

• Assist Brokers and Account Executives with the ongoing management of client portfolios.
• Support Brokers throughout the claims process by coordinating claim lodgements, following up claim progress, and liaising with our dedicated claims team.
• Prepare renewal documentation and complete pre-renewal reviews.
• Obtain and compare quotations from insurers.
• Assist with policy remarketing activities and insurer submissions.
• Prepare insurance documentation, schedules, certificates and correspondence.
• Maintain accurate client records and electronic files.
• Provide timely and professional service to clients

Skills

Organisational skills

Written and verbal communication

Attention to detail

Customer-focused

Insurance experience (beneficial)

Education

Tier 1 Insurance Broking qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Why Gallagher?

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

AgriRisk a Gallagher company is specialist insurance brokerage focused on the agricultural sector, providing tailored insurance and risk management solutions to farming and agribusiness clients across Australia.

About the role

As an Internal Account Executive, you will play a key support role within our broking team, assisting Account Executives and Brokers with the day-to-day management of client portfolios.

You will be involved in a broad range of insurance administration and client service activities, including claims support, renewal preparation, quoting, remarketing, policy processing and insurer liaison.

This position is ideal for someone who is highly organised, enjoys working in a fast-paced environment, and is looking to build a rewarding career within the insurance and agricultural industries.

A Day in the Life

• Assist Brokers and Account Executives with the ongoing management of client portfolios.
• Support Brokers throughout the claims process by coordinating claim lodgements, following up claim progress, and liaising with our dedicated claims team.
• Prepare renewal documentation and complete pre- renewal reviews.
• Obtain and compare quotations from insurers.
• Assist with policy remarketing activities and insurer submissions.
• Prepare insurance documentation, schedules, certificates and correspondence.
• Maintain accurate client records and electronic files.
• Provide timely and professional service to clients

Skills and experience

• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Customer-focused with strong relationship management skills.
• Previous experience in insurance is beneficial but not essential.
• Tier 1 Insurance Broking qualification (or willingness to obtain).

Why Join Gallagher?

At Gallagher, we believe in empowering our people to thrive both professionally and personally. Here’s what you can look forward to:

• Grow Your Career: Unlock personalised career pathways, access tailored training programs, and benefit from tuition assistance to support your professional growth.
• Prioritise Your Wellbeing: Take advantage of our wellbeing initiatives, including an employee assistance program, additional Lifestyle Leave, and resources to help you stay balanced and healthy.
• Enjoy Rewards and Benefits: Save with Gallagher Rewards, offering discounts at over 350 major retailers. Plus, participate in our Employee Stock Purchase Plan and explore salary‑sacrificed superannuation options.
• Make a Difference: Give back to the community with paid volunteering days to support causes close to your heart.
• Be Part of an Inclusive Culture: Join a workplace that celebrates diversity and inclusion, welcoming people of all