Integrated Services Site Operations Lead

seek.com.au; Townsville City; Vor Ort; AUD 110.000 - 150.000; Vollzeit

Zusammenfassung

seek.com.au is seeking an experienced Site Operations Manager – Integrated Services to oversee the delivery of essential services within an established Townsville operation. You will lead a high‑performing team, coordinate multiple service functions and ensure service standards are consistently met.

You will drive safety, performance, and continuous improvement, while maintaining strong client relationships and delivering cost‑effective operational outcomes.

Qualifikationen

• 3–5 years' experience in facilities management, integrated services, contract management or site operations.
• Demonstrated experience leading operational teams across multiple service functions.
• Strong client relationship management skills and stakeholder engagement.
• Experience in workforce planning, performance standards and KPI monitoring.
• Proactive approach to safety, risk management and continuous improvement.

Aufgaben

• Oversee day‑to‑day operational performance across multiple service functions.
• Lead and develop frontline teams, coaching and performance management.
• Manage workforce planning, rostering and resource allocation to meet service requirements.
• Build and maintain strong client relationships with key stakeholders.
• Monitor contracts, KPIs, safety, audits and incident resolution.
• Conduct site inspections and drive continuous improvement initiatives.

Kenntnisse

People management

Client relationship management

Operational leadership

Safety & risk management

Budgeting & cost control

Tools

Management systems

Jobbeschreibung

seek.com.au is seeking an experienced Site Operations Manager – Integrated Services to oversee the delivery of essential services within an established Townsville operation. You will lead a high‑performing team, coordinate multiple service functions and ensure service standards are consistently met.

You will drive safety, performance, and continuous improvement, while maintaining strong client relationships and delivering cost‑effective operational outcomes.