Integrated Account Manager

Archetype Consulting; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Well-being program

Duvet days

Work-from-anywhere

Learning & development

Job summary

Archetype is seeking an experienced Integrated Account Manager in Sydney to lead complex client campaigns across communications, social, and digital marketing. You will coordinate multi-disciplinary teams, manage timelines and budgets, and maintain proactive client communication.

You will drive strategic campaign plans, optimise performance, and report outcomes. This is a hands-on, fast-moving role that requires independence and collaborative teamwork in a flexible, work-from-home environment.

Qualifications

• Experience in an integrated agency account management role in Australia.
• Strong experience delivering integrated campaigns across social media and digital marketing.
• Excellent client management and stakeholder communication skills.
• Ability to coordinate multiple agency disciplines and external partners.
• Organised with excellent project management and prioritisation.

Responsibilities

• Manage the day-to-day delivery of integrated client campaigns and projects across communications, social, digital, content and creative.
• Act as a trusted day-to-day client contact, building effective relationships and maintaining clear, proactive communication.
• Oversee social and digital campaign delivery from planning and briefing through to execution, optimisation and reporting.
• Coordinate internal teams and specialist partners to ensure campaign activity is connected, well-paced and delivered to a high standard.
• Support the development of campaign strategies, briefs, content plans and client recommendations.
• Manage project timelines, workflows, approvals, budgets, status updates and supporting documentation.
• Prepare meeting agendas, status reports, action lists and client-ready updates.
• Identify risks and delivery issues early, resolve them where possible and escal...
• Support campaign performance reviews by helping interpret results and translate findings into practical recommendations.
• Contribute ideas, proactive opportunities and ways to improve client impact.
• Maintain a clear view of priorities across multiple workstreams and ensure agreed actions are followed through.

Skills

Integrated account management

Client management

Stakeholder communication

Project management

Social media campaigns

Digital marketing

Strategic thinking

Job description

Join Archetype

At Archetype, you help clients think bigger, go further, and achieve more. With over 40 years of experience and 21 offices worldwide, you join a team of 650+ creative individuals turning ambitions into success.

Our people are the heart of our achievements. Whether you're starting out or a seasoned pro, if you take pride in your work and have bold ambitions, Archetype might be the place for you.

You are a creative thinker, problem solver and storyteller. You thrive in a high-standard environment, where curiosity is encouraged, ambition celebrated and kindness valued. As a self-motivated storyteller, you break new ground with strategic, creative campaigns.

We are committed to diversity, equity, and inclusion. Your unique ideas and perspectives help us do our best work and make a difference in the world.

About You

We are looking for an experienced Integrated Account Manager to join our Sydney team.

You will support a major confidential technology client across integrated communications, social media and digital marketing activity in Australia and the wider region. This is a hands-on role for someone who is confident managing client relationships, coordinating multiple agency disciplines and keeping complex campaigns moving.

You will bring strong experience in integrated agency work, with a particular understanding of social media and digital campaigns. You will be comfortable working across strategy, content, creative and media teams, while maintaining momentum across timelines, approvals, budgets and deliverables.

You are organised, solutions-focused and able to contribute quickly. You know how to build trust with clients, identify risks early and turn campaign activity and performance data into practical recommendations.

What You Do

The Integrated Account Manager helps deliver joined-up, high-quality campaigns that create value for the client and maintain strong agency momentum.

• Manage the day-to-day delivery of integrated client campaigns and projects across communications, social, digital, content and creative.
• Act as a trusted day-to-day client contact, building effective relationships and maintaining clear, proactive communication.
• Oversee social and digital campaign delivery from planning and briefing through to execution, optimisation and reporting.
• Coordinate internal teams and specialist partners to ensure campaign activity is connected, well-paced and delivered to a high standard.
• Support the development of campaign strategies, briefs, content plans and client recommendations.
• Manage project timelines, workflows, approvals, budgets, status updates and supporting documentation.
• Prepare meeting agendas, status reports, action lists and client-ready updates.
• Identify risks and delivery issues early, resolve them where possible and esc...
• Support campaign performance reviews by helping interpret results and translate findings into practical recommendations.
• Contribute ideas, proactive opportunities and ways to improve client impact.
• Maintain a clear view of priorities across multiple workstreams and ensure agreed actions are followed through.

What You Offer

• Demonstrated experience in an integrated agency account management role in Australia.
• Strong experience delivering integrated campaigns across social media and digital marketing.
• Practical experience with social media campaigns, content planning and digital campaign activity.
• Strong client management and stakeholder communication skills.
• The ability to coordinate multiple agency disciplines, specialist teams and external partners.
• Excellent organisational and project management skills, with the ability to manage competing priorities.
• A practical, solutions-focused approach to problem-solving and risk management.
• Strong written and verbal communication skills.
• The confidence to work independently while contributing positively to a collaborative team.
• A hands-on approach and the ability to make an immediate contribution in a fast-moving environment.
• Experience working with corporate, technology, infrastructure or B2B clients is highly desirable.
• Experience working across regional or multi-market campaigns is advantageous.

Why Archetype

At Archetype, we believe the best work attracts the best clients and builds the best people. You will work alongside ambitious, high-calibre colleagues who push one another to raise the bar. We create the environment and opportunity for you to grow your craft, take ownership of your work and accelerate your career.

• Opportunity to work with colleagues from 21 offices worldwide, gaining diverse perspectives and experiences.
• Part of an organization that prioritizes diversity, equity, and inclusion, ensuring a welcoming and inclusive workplace for all.
• A team that values curiosity, ambition and kindness, fostering a supportive and inspiring work environment.
• Access to ongoing learning and development opportunities to enhance your skills and grow your career.
• Access to coaching and development programs to support your professional growth and success.
• Robust well-being plan that includes health insurance coverage and a health & wellness program.
• Take advantage of duvet days for those moments when you need a spontaneous break to rest and rejuvenate.
• Enjoy the flexibility to work from home and participate in Archetype's work-from-anywhere program.

We offer a unique working environment that encourages people to try new things without fear of failure. We work flexibly, we’re agile, and we’re not afraid to experiment