Intake Officer

Anglicare Cq; Rockhampton Regional; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary sacrifice

TOIL

Health & wellness

Professional development

Job summary

AnglicareCQ in Rockhampton is seeking a Foster Care Intake Officer to help place children in safe, nurturing homes. This full-time fixed-term role involves on-call rostered shifts and working with carers, Child Safety, and community agencies.

You will build strong relationships, oversee placement records, and support carers to meet therapeutic needs while aiming for positive outcomes for vulnerable children across Central Queensland.

Qualifications

• Certificate IV level or higher in Community Services (Child Protection) or Mental Health.
• Significant experience in a similar field.
• Minimum 3 years relevant experience.

Responsibilities

• Support carers to meet therapeutic needs with individualized support.
• Maintain placement registers with licensing and documentation standards.
• Collaborate with Child Safety and community agencies to build strong partnerships.
• Enrich lives by contributing to events and activities that strengthen connections for children and carers.

Skills

Relationship building

Time management

Communication

Stakeholder engagement

Education

Certificate IV in Community Services or Mental Health

Job description

Job Description

Anglicare Central Queensland Limited | Rockhampton

Closing date: 20/10/2026

$92,575 p/a + superannuation + salary sacrifice

Full-time Fixed-term position

About the role:

Are you passionate about making a meaningful difference in the lives of children and families? As a Foster Care Intake Officer, you'll play a pivotal role in helping children find safe, supportive and nurturing homes when they need them most.

Working within a dedicated and caring team, you'll connect children with suitable foster care placements, build strong relationships with carers and key staekholders, and contribute to positive outcomes for vulnerable children across our community.

With a rostered on-call component, no two days are the same, making it ideal for someone who thrives in a fast-paced environment and enjoys making a real impact.

What will a typical day look like?

• Support carers to meet therapeutic needs - delivering individualised support to carers based on assessment
• Maintain placement registers - achieving 100% comliance with licensing and documentation standards
• Collaborate with stakeholders - building strong partnerships with Child Safety and community agencies
• Enrich lives - contributing to events and activities that strength connections for children and carers

Mandatory Requirements:

• Certificate IV level or higher in Community Services (Child Protection) or Mental Health with significant experience in a similar field
• Minimum 3 years relevant experience

Who we are:

Our truly local team of professionals have worked with people in Central Queensland for over 40 years to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.

AnglicareCQ offers a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with AnglicareCQ are from a wide range of disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.

What you will bring to the role:

• A passion and genuine desire to make a difference in the lives of Central Queenslanders.
• Proven ability to build and maintain relationships with a variety of stakeholders.
• The ability to identify and embed solutions.
• Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
• Effective time management and organisational skills.
• A strong communicator, able to quickly build rapport and influence across a diverse range of people.

Other Requirements:

• Ability to obtain a Blue Card (working with children check positive notice or exemption)
• Ability to obtain a Yellow Card (disability services positive notice or exemption notice)

What are the benefits of working for AnglicareCQ?

We have a common purpose throughout our organisation to serve the people of Central Queensland, to help them live their best life. AnglicareCQ offers the opportunity to engage in meaningful employment and be part of a holistic team that supports people in our local communities.

• We offer attractive salary sacrifice to all full-time employees.
• We offer the opportunity to work within an organisation committed to social change.
• Full time employees have the opportunity to accrue/utilise TOIL in line with office hours to increase flexibility.
• We have a supportive and pragmatic management team.
• Professional development and study are encouraged and supported.
• We offer a professional work environment filled with passionate, diverse and driven people.
• We provide access to health and wellness programs for all staff.

Ready to make a difference?

Have questions? Call or email our Recruitment and Onboarding Officer - Mikiellie Newman to learn more:

Attachments:

• Information Guide for Applicants.pdf
• PD Intake Officer.pdf