Insurance Officer

FindMeA Pty Ltd; Brisbane; On-site; AUD 51,000 - 73,000; Full time

Benefits offered by this job

Competitive pay rate

Contract through to June 2027

Potential extension to the initialterm

Job summary

FindMeA Pty Ltd is seeking an Insurance Officer for a Logan City Council contract role in Brisbane. You will support insurance policy and claims management, prepare briefs, coordinate defence packages, and manage records with strong stakeholder liaison and customer service.

Contract runs 11 November 2026 to 30 June 2027 with extension potential, Monday–Friday. You’ll bring administration, records management, and insurance/claims experience, plus risk awareness and attention to detail.

Qualifications

• Experience in administration and records management.
• Strong systems knowledge and attention to detail.
• Insurance and/or claims management experience.
• Understanding of risk and compliance principles.
• Outstanding customer service and stakeholder engagement skills.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Support insurance policy and claims management activities.
• Prepare claims briefs and coordinate defence packages.
• Manage records administration and maintain accurate documentation.
• Liaise with internal and external stakeholders.
• Provide exceptional customer service and professional communication.
• Monitor progress, identify risks, and escalate issues when required.
• Take ownership of tasks and see them through to completion.

Skills

Administration experience

Records management

Attention to detail

Stakeholder engagement

Customer service

Insurance/claims experience

Job description

Job Type: Contract position | Full time position

Job Description

Insurance Officer | Logan City Council $44.99/hr + Super Logan

Contract: 11 November 2026 - 30 June 2027 (with potential extension) Monday - Friday.

Looking for your next opportunity in insurance, claims management, and administration?

You’ll Be Doing

• Supporting insurance policy and claims management activities
• Preparing claims briefs and coordinating defence packages
• Managing records administration and maintaining accurate documentation
• Liaising with internal and external stakeholders
• Providing exceptional customer service and professional communication
• Monitoring progress, identifying risks, and escalating issues when required
• Taking ownership of tasks and seeing them through to completion

What We’re Looking For

• Experience in administration and records management
• Strong systems knowledge and excellent attention to detail
• Insurance and/or claims management experience
• Understanding of risk and compliance principles
• Outstanding customer service and stakeholder engagement skills
• Ability to manage competing priorities and meet deadlines

Why You’ll Want

• Competitive pay rate of $44.99/hr + Super
• Long-term contract through to June 2027
• Potential for extension beyond the initial term
• Monday to Friday work-life balance
• Opportunity to work with a reputable local government organisation